Project Manager (DE + EN)

Join Our Team as a Dynamic Project Manager!

Are you passionate about leading innovative IT projects from conception to completion?

Do you thrive in a fast-paced environment where collaboration and cutting-edge technology intersect?

If so, we have the perfect opportunity for you!

As one of our Project Managers, you will be at the forefront of driving forward-thinking initiatives, overseeing the full project lifecycle, and ensuring the seamless delivery of high-quality solutions. You'll be an integral part of our agile team, working closely with cross-functional stakeholders to turn vision into reality.

Responsibilities

• Develop and manage strong relationships with customers.
• Answer client queries and identify new business opportunities among existing customers.
• Keep clients satisfied and engaged with idloom’s products and services in the long run.
• Lead and manage end-to-end IT development projects, from requirements gathering to deployment and beyond.
• Collaborate with product owners, developers, designers, and QA analysts to define project scope, goals, and deliverables to improve the overall customer experience.
• Create and maintain comprehensive project plans, timelines, and budgets to ensure on-time, on-budget delivery.
• Foster a culture of continuous improvement, implementing best practices and optimizing processes for efficiency and effectiveness.
• Communicate project status, updates, and milestones to stakeholders, providing transparency and ensuring alignment with business objectives.
• Analyze project deliveries and report on identified issues.

Daily Tasks

• Customer Support: Address customer inquiries and issues, ensuring timely and effective resolution to maintain customer satisfaction.
• Project Execution: Manage and deliver projects on time, within budget, and to the required quality standards.
• Communication: Facilitate clear communication within the team and with clients or stakeholders.
• Sprint & Deployment: Support project-related tasks during sprints; ensure clear communication and prioritization; perform quality control with the development branch to ensure features/projects are ready for production.
• Problem-Solving: Identify and resolve issues in project execution and operations.
• Reporting and Documentation: Maintain accurate records and provide regular feedback on project progress.
• Brainstorming: Collaborate with the Product Owner and Account Manager on product trends and the feasibility of client requests.

Profile Requirements

• Positive, enthusiastic, and cooperative behavior to facilitate strong relationships within and outside the department
• Team player who values collaboration across all levels of the company
• Empathetic and a good listener
• Holistic perspective and a 360° vision of the role and the company (not a siloed mindset)
• Strong communicator
• Autonomous, eager to learn, and proactive
• Reliable, with a strong sense of confidentiality
• Trustworthy and transparent
• “Getting things done” spirit and go-getter attitude
• Comfortable in international environments

Qualifications

• Fluent in English and German (both verbal and written); additional European languages are a plus.
• At least 3 years of proven experience as a Project Manager managing IT development projects, preferably within the software industry.
• Strong understanding of agile methodologies, with a track record of successfully leading scrum teams.
• Highly organized, able to set priorities and manage multiple projects simultaneously.
• Sharp and detail-oriented.
• Exceptional problem-solving skills and a results-driven mindset, with a focus on delivering value.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Experience with CRM and event management software is a plus.
• Certifications such as PMP, Scrum Master, or similar are a plus.

What We Offer

• Full-time contract with flexible working hours.
• A competitive and attractive remuneration package based on your experience and career path.
• Trendy, vibrant offices in an eco-friendly environment (Waterloo Office Park).
• Opportunity to work on cutting-edge projects at the forefront of technology.
• An entrepreneurial framework offering significant responsibility and autonomy.
• A passionate, inclusive, and diverse team of motivated experts.
• Lots of after-work activities, team-building events, and fun throughout the year!

Note: This role requires the ability to work in person at our offices in Waterloo.