Software Quality Lead, Talents4You

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Plaats

Zaventem
1930
Vlaams-Brabant
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-05-10

Online to:

2025-07-09
EUR 20.00 HOUR

Software Quality Lead

Talents4You
Vlaams-Brabant
Andere
10 uren geleden

A fast-growing software integrator is looking for an Escalation Manager to ensure smooth issue resolution and excellent customer service. In this role, you will coordinate technical teams, keep customers informed, and improve processes to prevent future problems. Manage escalations: Take ownership of customer issues, involve the right teams, and ensure a structured resolution. Collaboration: Work closely with support teams and team leaders to enhance customer service. You can clearly explain issues and solutions to both technical teams and customers. You stay calm, structured, and focused, even in urgent situations. Languages: Fluent in Dutch, French, and English to communicate with diverse customers. A dynamic job in a fast-growing software company with training and career opportunities. Competitive salary plus company car (with fuel/charging card) or flexible mobility budget. Meal vouchers, health insurance, and flexible work arrangements, including remote work. A modern office with a great team atmosphere and company events. Fresh soup, fruit, and quality coffee available daily. If you're ready to take on a key role in a leading software company, apply today. Don't hesitate and apply ASAP !

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