Finnish & Swedish Speaking Service Coordinator

Are you ready to shape sustainable transport and infrastructure solutions for the future? Do you want to make a global impact, working with cutting-edge technologies and collaborative teams? If so, we might be the perfect match!

Introduction

Are you curious about how digitalization can improve customer satisfaction and service? Are you a social and friendly individual ready to tackle customer needs daily? If so, you could be our new colleague!

Who Are We?

Service Market Logistics (SML) is a vital part of a global leader in transport solutions, with 5,300 employees across more than 60 worldwide locations. Our mission is to design, manage, and optimize the Service Market supply chain for various brands. This means ensuring spare parts are distributed efficiently from suppliers through our warehouses to dealers, guaranteeing parts availability globally. We are committed to delivering world-class operational excellence in all logistics services. If you thrive in a dynamic, central role, this position is for you!

What You Will Do

As a Service Center Coordinator within Service Market Logistics, you'll play a crucial role in transforming our company, the transport industry, and society as a whole. Your responsibilities will include:

• Controlling and managing urgent order processes.
• Discussing, controlling, and managing special orders and requirements.
• Collaborating with internal and external stakeholders.
• Providing advice on logistical and commercial solutions or alternatives.
• Improving processes and ways of working that benefit both our department and customers.

We're looking for someone who is:

• Customer-oriented and service-minded.
• Culturally aware.
• Equipped with excellent communication and networking skills.
• Able to structure and prioritize tasks efficiently.
• Interested in continuous improvement.
• Open to learning and utilizing new technologies and tools to support process enhancements.
• Ready to challenge existing ways of working.
• Someone who enjoys achieving results by working in cross-functional teams, taking responsibility, and leading change.
• A structured problem-solver.
• The voice of the customer within our organization.

You must communicate fluently in English, and proficiency in Swedish and Finnish is essential. Knowledge of Dutch, French, or German is a plus.

We offer:

• A competitive market-conform salary.
• A dynamic team with a fantastic team spirit.
• A role with extensive connections internally, within our Sales organizations, and with our dealers, customers, and transport companies.
• A semi-flexible working schedule.
• A great office environment with the right tools to excel in your job.

Ready for the Next Move?

Do you want to be part of our journey? We look forward to hearing from you!

We value your data privacy and therefore do not accept applications via mail.

Our commitment to Inclusion, Diversity, and Equity ensures that everyone has the opportunity to bring their authentic selves to work and thrive in a safe, supportive environment, free from harassment and discrimination. We are dedicated to removing barriers to entry, so even if you feel you might not meet every qualification, please apply and let us assess your potential.