Call Center Agent

Join a dynamic team as a Contact Center Agent In this key role, you'll be responsible for establishing contact with customers to help them increase their credit card limit, while exceeding ambitious sales targets. With excellent communication skills and a results-oriented mentality, you'll have the opportunity to shine in a stimulating environment.

Take advantage of an interim contract, with the prospect of a permanent contract, and the possibility of teleworking. If you're passionate about customer relations, apply now

Description

• Establish contact with customers to propose credit card limit increases;
• Meet and exceed sales targets set by the company;
• Convince and guide customers by providing clear and accurate information;
• Ensure that contracts signed by customers are returned on time;
• Adhere strictly to required legal scripts;
• Keep customers informed according to established procedures, answer their questions and provide them with necessary information.

Profile

• Has CESS;
• Preferably 6 months experience in a call center;
• Proven commercial skills;
• Displays a business and results-oriented mentality;
• Excellent oral communication skills;
• Master the art of telephone conversation;
• Demonstrates strong active listening skills;
• Is attentive to customer needs and responds appropriately;
• Behaves with a high level of professionalism in all circumstances;
• Has the ability to manage several tasks simultaneously with efficiency;
• Demonstrates resistance to stress in a dynamic environment.

Offer

• A temporary contract with the possibility of a permanent contract after 6 months, depending on your performance;
• The possibility of working remotely.