SAP Service Delivery Manager

RED Global is immediately seeking a hands-on and communicative SAP Delivery Manager for our end-customer in Belgium, please see details below. This is a 6 Month contract with a good chance of extension, you will be required on-site in Mechelen 2 days per week for the duration.

Contract Details

• Job Title: SAP Service Delivery Manager
• Start Date: November 2025
• Duration: 6 Month + Ext
• Location: Hybrid - 2 days per week on-site in Mechelen, Belgium
• Workload: Full-time
• Languages: English
• Rate: Negotiable based on suitability/experience

Key Responsibilities

• Lead SAP support, incident, change, and problem management processes
• Ensure service quality, SLA compliance, and user satisfaction
• Collaborate with internal teams and external SAP partners to resolve issues
• Manage vendor relationships, contracts, and AMS budgets
• Improve IT Service Management (ITSM) and SAP AMS processes
• Promote best practices and support key user enablement

What You Bring

• Bachelor’s degree in IT, Business, or related field
• Proven experience in SAP support, service delivery, or as an SAP key user
• Strong stakeholder management, coordination, and communication skills
• Experience in vendor management and contract negotiation
• Knowledge of ITSM frameworks (e.g., ITIL)

If you are available and interested in finding out further information, please contact me at akhan@redglobal.com with your latest CV and the best number to reach you on.

If this isn't a match or you are not currently available, please let me know how else I might be able to help you. If you do know anyone in your network that could be relevant/interested, please share their name and contact details.