Graduation Internship in Customer Engagement

Come join us

Join Avanade's Business Applications (BizApps) practice, Microsoft gold partner, where we design and build modern, AI-powered customer experiences. You will collaborate with experienced professionals to develop innovative solutions that address real-world business challenges faced by Avanade and its customers. As an intern, you will have the opportunity to explore the full range of features and functionality offered by the Power Platform. You will work on analyzing business requirements, designing, coding, testing and implementing your solutions.

You will collaborate closely with stakeholders throughout the development process, from ideation to delivery. Additionally, you will create technical and functional documentation to highlight the capabilities and use cases of the solutions you develop and conduct demo presentations to demonstrate your work.

Join us in this dynamic and supportive environment where your creativity and skills will be valued. Make a real impact and gain invaluable experience that will set you apart in your career journey. Don't miss this opportunity to be part of an extraordinary journey

Apply now and embark on a rewarding adventure with us

Skills and experiences

• Passion for programming languages such as C#, Java, or JavaScript.
• Knowledge of Microsoft Power Platform, Dynamics 365, or other CRM/ERP systems is a plus.
• Strong analytical and problem-solving skills to tackle complex challenges
• Nice to have: Code Plugins, PCF, Power Automate, Prompt/agent design, Analytics (Power BI).
• Fluency in English and Dutch/French.

About you

• You are currently enrolled in a computer science or related program at a college or university in Belgium

• You have excellent communication and teamwork skills to collaborate seamlessly with colleagues.

What you'll do

As an intern you will:

• design and implement a real-world service process (e.g., Warranty Returns or Case Triage & Escalation) by following Agentic AI and workflow automation approach.
• explore Dataverse, build model driven apps with Business Process Flows, Power Automate (Cloud/approvals), Plugins/PCF.
  learn and explore Copilot studio agent (which plans steps, calls tool (Dataverse actions/flows), reasons over knowledge and drafts response) and Copilot Service workspace (boosts agent productivity and improve customer experience)

This assignment gives you end‑to‑end exposure to BizApps engineering: Data, UI, automation, AI/agents, governance.

Enjoy your career

Some of the best things about working at Avanade

• • Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
  Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits
Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one