Voip Engineer

CDH Professionals’ client is looking for a skilled VoIP Specialist to join their global Infrastructure & Operations team. This role is all about building, optimizing, and maintaining advanced voice and call center systems that keep international teams connected and performing at their best.

You’ll act as a trusted advisor on all things voice—turning business communication needs into seamless technical solutions, improving performance, and supporting teams across the organization through guidance and training.

🔧 Key Responsibilities

• Manage and enhance Microsoft Teams Voice and related call center technologies across multiple regions
• Translate business communication requirements into efficient, scalable technical solutions
• Provide technical advice, project support, and clear communication to both internal teams and external partners
• Develop training materials and share knowledge to strengthen in-house expertise
• Monitor system performance and drive continuous improvement initiatives
• Stay current with voice and telephony trends to keep systems cutting-edge

🎓 Your Background

• Bachelor’s degree in IT or equivalent professional experience
• 5+ years in voice communications, telephony, or VoIP platforms
• 3+ years working with Teams Voice and call center integrations
• Strong understanding of SIP, PowerShell scripting, and multi-carrier integrations
• Experience with call center platforms and contact center solutions
• ITIL certification (V3/V4) is a plus
• Willingness to travel regularly within Europe

🌟 What We’re Looking For

• Excellent communication and problem-solving skills
• Analytical and detail-oriented mindset
• Ability to work independently while collaborating effectively with global teams
• Passion for improving communication systems and user experience

If you’re ready to bring your expertise in modern voice technology to a dynamic, international environment - we’d love to hear from you.