Sales Associate

Schedule 4 days/ week

Guided by an inner creative compass that is unaffected by fleeting trends, Dries Van Noten is renowned for his signature eclecticism—a fearless juxtaposition of print, weave, color, and cut that yields captivating results transcending time and fashion cycles. In 2022, the brand expanded into beauty and fragrance with the launch of gender-fluid fragrances and refillable lipsticks. In June 2024, Dries Van Noten presented his final collection as Creative Director but continues to contribute to the brand. In December 2024, Julian Klausner was appointed Creative Director.

Mission

As a Sales Associate for Dries Van Noten, you will be at the forefront of delivering exceptional customer service and driving high-quality sales. Your role will involve building strong client relationships, adapting to their needs, and embodying the Dries Van Noten philosophy. Your dedication and professionalism will contribute to the store’s success and enhance the overall customer experience.

Your Tasks & responsibilities

• Focus on generating high quality sales across all product categories, developing strong client relationships, and delivering outstanding services
• Make sure to adapt to each client, identifying their needs and inspiring them across the Dries Van Noten creations
• Execute sales and operations in an effective and efficient manner to achieve and exceed planned daily, weekly and monthly sales goals
• Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers and peers
• Identify and handle client enquiries and concerns
• Provide a flawless selling ceremony and impeccable customer experience
• Communicate Dries Van Noten brand aesthetic, philosophy and lifestyle to the customer
• Execute constant follow-up and retention activities to nurture and develop the client portfolio

The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

Profile

• At least 3 years of relevant customer facing experience in retail or another high-end service environment
• You are versatile, organized, motivated, methodical, and professional
• You have an excellent sense of customer service
• A natural passion for people & service
• The ability to adapt to different cultures & a real sense of empathy
• A team player attitude to reach a common goal & go the extra mile
• A strong appreciation for architecture, exhibits, and museums to engage our customers
• Proficiency in Dutch and English. Other languages are a major plus.

Offer

Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged.

In addition of a competitive salary package, we offer hospitalization insurance, group insurance, meal vouchers and Eco vouchers.