Senior Strategic Account Manager

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

Chain restaurant groups are becoming increasingly important in the market and represent a key pillar within the business for Just Eat Takeaway. Being a trusted partner for these customers is of critical importance in order to grow our business together. 

• Managing a portfolio of clients part of the leading brands within the market
• Being responsible for the HQ-level acquisition process of new chains
• Leading or participating in negotiations and signing country framework agreements and/or franchisor contracts with chain HQ 
• Acting as the 'Trusted Advisor' and initiating, building and developing long-term relationships with all strategic accounts on country HQ level 
• Tracking and analysing market (developments) and competition's activity
• Developing Joint Business Plans and driving regular Business review/Performance review meetings 
• Catering to special requirements of chains (product features, analytics, co-branding, reporting, invoicing) 
• Being the 'voice of the customer' and building a strong cross-functional network (e.g. 'squad' with Product, Customer Services, Marketing) to provide the best services to your chain restaurants   

• 5+ years experience in commercial roles, of which at least one role in key account management.  
• Proven track record of making commercially sound, data-driven decisions
• A customer-focused and innovative outlook, able to optimise work processes 
• Fluent in French, Dutch & English (written & spoken) and excellent communication skills.
• Acts on opportunities, generates new ideas and acts decisively in an often agile and ever-changing environment    
• Ability to absorb information quickly and deliver at pace  
• Proactive, sense of responsibility and ability to work independently

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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