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Job Function:
QualityJob Sub Function:
Customer/Commercial QualityJob Category:
ProfessionalAll Job Posting Locations:
Courcelles, Hainaut, BelgiumJob Description:
Overall purpose of job:
The function holder:
Ensures and supports Operations of European Distribution Center (DC Courcelles) in Good Distribution Practices in the warehouse.
Assists the Site Quality Head in implementing and maintaining Quality System DC Courcelles.
Works in line with Credo Values, Supply Chain and J&J Deliver Requirements.
Works in line with the J&J Safety, Health and Environmental principles.
Participates to the process improvement as process owner.
Essential duties and responsibilities:
Audits & inspections
Leads, supports and follows-up of internal and external inspections.
Supports and actively participates to quality internal/external audits.
Performs pro-active GAP analysis against applicable requirements and/or regulations and sets-up corrective actions to support business continuity.
This include audits preparation, audits completion and audits follow-up.
Change control
Initiates, assesses and/or approves Change Controls related to DC distribution activities and repackaging activities.
Documentation
Writes, (periodic) reviews and/or approves Work Instructions (WI) and Procedures (SOP)
Collaborates with other departments for documentation content and ensure Good Documentation Practices are followed.
Archives quality documents and/or repack/relabel records following the record retention period and archiving system.
Improvement
Provides data/information for the Quality Improvement Plan (QIP) and the Quality Management Review (QMR) meetings
Supports and performs trend analysis and proposes corrective actions where needed.
Reviews and improves processes of the QMS, ensures that KPIs are in place.
Participates to the process improvement as process owner.
Non- conformities & Delivery Service Issues
Initiates, assess, investigates, and/or approves Quality Issues, Corrective and Preventive actions and Delivery service issues related to distribution activities to avoid reoccurrences.
Assess if record is applicable for escalation and initiates appropriate process
Project
Participates, follows up and/or leads development of projects implementation in collaboration with Operations, Region and/or Franchises
Provides QA Team with project progress on a regular basis
QA on the floor
Supports operations to work in compliance with GMP (where applicable) and GDP requirements
Performs Gemba Walks on a regular basis
Joins weekly operational kick-off
Works actively and proposes operational improvements
Repack activities:
Supports for batch release & EDC traceability and repack/relabel documentation (Master Batch Record, SOP/WI, ...)
Risk management
Identifies, prioritizes and mitigates quality risks related to QA and operational processes
Training & Qualification
Delivers qualification to warehouse personnel to ensure operational personnel has an appropriate understanding of the process/activity
Reviews training curricula and creates training materials (where applicable)
Special requirements
Refer to essential knowledge section.
Current Good Documentation practices
ISO 13485
Essential knowledge and skills
Higher education / Master's degree or equivalent years of experience
QA related experience within an operational pharmaceutical environment
Knowledge of quality system processes such as Training, Document Management, Change Control, CAPA, Investigation, Audit
Knowledge of all QMS elements or local regulations
Analytical thinking, risk assessment, communication and managerial skills
Core competencies required for this role
French and English
Good knowledge of Microsoft Office applications (Word, Excel,…)
Good knowledge of Good Documentation Practices
Team player
Problem solver – structured & analytical way of working
Result oriented
Can work independently, well organized, able to set priorities and escalates issues if needed.
Excellent verbal and written communication skills.
Working arrangement:
3 days working on site and 2 days working from home per week.
Required Skills:
Preferred Skills:
Audit Management, Business Behavior, Coaching, Compliance Management, Continuous Improvement, Data Analysis, Detail-Oriented, Goal Attainment, Internal Controls, Issue Escalation, Problem Solving, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment