Are you passionate about driving seamless processes, optimizing SAP systems, and leading digital transformation? We're looking for an experienced End-to-End O2C Process Owner to shape, standardize, and elevate our global Order-to-Cash processes.
⭐ what you'll do
As the O2C Process Owner, you will oversee the full lifecycle of the Order-to-Cash process — from order entry to revenue collection. You'll design the global O2C blueprint, guide SAP transformation initiatives, and collaborate closely with cross-functional teams to ensure operational excellence.
🧩 key responsibilities
end-to-end process leadership
Own and design the global O2C process
Standardize processes across business units
Maintain process MAPS, controls, and KPIs
continuous improvement & innovation
Identify automation and digitization opportunities
Explore SAP innovations (AI, predictive analytics, automation)
Lead pilots and proof-of-concepts
governance & SAP design
Represent O2C in design boards
Approve functional proposals and ensure compliance
Prioritize O2C requirements and validate solutions
cross-functional collaboration
Work with Finance, Sales, IT, Customer Service, Logistics
Lead workshops and translate business needs into SAP functionality
Ensure seamless integration with CRM, billing, and financial systems
change & Data management
Lead change impact assessments
Support training and communication
Ensure data quality, standards, and migration readiness
process & system deployment
Support end-to-end SAP implementation phases
Validate solutions and sign off on Go-Live readiness
🎯 what you bring
7+ years experience in O2C process management, ideally in international settings
Strong SAP expertise—S/4HANA, SD, FI-AR, and integration points
Background in large ERP or Finance transformation programs
Excellent communication and stakeholder management skills
🤝 who you'll work with
You'll collaborate daily with teams in
Finance (AR, Treasury)
Sales & Customer Service
IT & SAP teams
Change Management
Digital / Innovation
🌍 languages
English + Dutch or French required