Nike - Sales Lead

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The Lead's mission is to take dedicated responsibility to monitor & manage the specific areas to drive commercial

success in the store. As our employee who represent Nike we expect to respect their co-workers, our ethics and

values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Lead and schedule employee shifts and assign duties

Provide direction and feedback to workers during shifts

Know the best practice and be a role model on responsible area

Train and coach new employees

Inspect equipment and communicate the need for repairs or replacements to management

Open and close the store in accordance with procedures

Ensure health and safety standards are followed

Address customer and employee complaints

Resolve conflicts between workers

Help to improve foster and maintain a positive work environment

Help with his feedback to the management team work

Supporting/managing store opening/closing process he Lead's mission is to take dedicated responsibility to monitor & manage the specific areas to drive commercial

success in the store. As our employee who represent Nike we expect to respect their co-workers, our ethics and

values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Lead and schedule employee shifts and assign duties

Provide direction and feedback to workers during shifts

Know the best practice and be a role model on responsible area

Train and coach new employees

Inspect equipment and communicate the need for repairs or replacements to management

Open and close the store in accordance with procedures

Ensure health and safety standards are followed

Address customer and employee complaints

Resolve conflicts between workers

Help to improve foster and maintain a positive work environment

Help with his feedback to the management team work

Supporting/managing store opening/closing process

Performance

Truck, monitor and ensure the Athlete's team meets sales goals and key metrics: Sales, Conversion, UPT, ADT,

Wages, Mystery Shopper, Turnover, Staffing, SKU trainings, PULSE, follow up tip off cards on daily basis

Support Store Management in implementing action plans to achieve individual & team results

Build & maintain a strong commercial awareness of competitors & local markets

Represent our ethics and values and make sure other follows as well

People

Support Store Management in preparing One-On-One meetings for the team members

Responsible for coaching & developing team members

Responsible for measuring performance of store team

Delegation and supervision of tasks in the store team

Preparation of morning and afternoon update meetings (huddle) and daily plan for employees

Product

Responsible for following all provided VM Guidelines

Serve as a product knowledge resource for consumers and entry level associates

Responsible for merchandise availability on the shopping floor

Supporting Back of House team in overall stock management & movement in stockroom & on sales area

Support to the Visual Merchandising team in the commercial preparation of the store and support the VM team

in the arrangement of the merchandise on the sales floor

Check cash drawers and prepare bank deposits

Customer Service

Responsible for establishing a client centric mindset to ensure customer experience

Responsible for customer data gathering & quality management

Responsible for transaction, complaint & return handling

Processes & Systems

Responsible that all company policies & procedures are followed

Proficient utilization of business systems & latest technology

Responsible for all operations for loss prevention on the sales floor

Ability to communicate with the IT department and office team in case of system problems on the shift

Minimum Qualifications

Experience in a similar position where the ability to meet & exceed targets has been demonstrated

Previous experience in coaching, training & developing team members

Brand Knowledge & the ability to represent the brands attributes

Commercial mindset

Excellent communication skills at all levels

Ability to be flexible & adaptable to the need of the business

Experience in networking & building relationships

Proficient utilization of business systems & latest technology

Willingness to constantly learn & develop

Passionate & knowledgeable about the brand

Communication skills in English (spoken & written)

Ability to work weekends, evenings and holidays as needed

Why Retailors?

Shaping the future: We drive innovation forward and focus on excellent customer service, data-driven decisions, and continuous development.

Global presence, local roots: With locations in Europe, Canada, Australia, New Zealand, and Israel, we combine international best practices with strong regional expertise.

Performance matters: We actively support talent – with development programs, clear career paths, and opportunities to grow internationally.

Passion for sport & lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit.

Exclusive benefits: Our employees enjoy attractive perks – including discounts in all Nike stores within our network and internal events like Friends & Family.

Grow with us: Our Retailors Academy offers comprehensive training and tools to support your personal and professional growth.

Ready for your next step?
If you love sports, live retail, and want to help shape a dynamic environment – then you're in the right place.

Join us. Shape the future. Make an impact.