Technical Consultant

Job Description
Every journey counts. Together?
Are you passionate about digital marketing and customer engagement? At
Actito
, you can turn that passion into a purpose-driven career. We're all about creating a workplace where people come first. We empower our team to thrive both personally and professionally, in a flexible and dynamic environment designed to support your ambitions and wellbeing.

Who are we?
We're a diverse team of marketers, developers, strategists, customer success experts, and creative thinkers operating from Louvain-La-Neuve (Belgium), with a presence in France, the Netherlands, and beyond. Our biggest strength?

Our people.
Our culture is fueled by two decades of experience in marketing automation, brought to life through core values like transparency, ownership, collaboration, growth mindset, work-life harmony, and yes, fun. At Actito, we believe every journey is unique - from each customer's journey to each team member's professional path. We believe in the power of marketing that respects and understands the customer, and we build the tools to make it happen.

Our Engagement Platform, made in Europe, orchestrates seamless experiences across all channels to make every journey count.
Actito
is also proud to be part of
QNTM Group
, a collective of leading European marketing technology companies. Together, we offer a best-in-class ecosystem that helps brands create lasting customer connections.

Join us in making every journey count. Together.

Main Responsibilities
As a Technical Consultant, you will play a key role in the success of our client projects within the Professional Services team, based in Louvain-la-Neuve. You will also collaborate closely with our teams located in Paris.

We are looking for someone capable of managing and supporting our Dutch-speaking clients in the Benelux market.

Project Management & Technical Expertise :

• Manage projects from A to Z: kick-off, drafting specifications, test scenarios, documentation, delivery, while ensuring deadlines and quality are met.
• Lead client onboarding phases and ensure smooth project execution.
• Structure and document implementation and integration processes.
• Design and maintain data connections through APIs, ETL processes, and data models.
• Ensure the quality and consistency of data flows across different platforms.

Client Advisory & Support :

• Advise clients on the implementation and evolution of their MarTech ecosystem.
• Challenge requirements, ask the right questions, and recommend suitable solutions.
• Provide guidance on technical architecture and best practices.
• Act as a bridge between the client and internal teams (product, development, sales).

Continuous Improvement & Internal Collaboration:

• Contribute to the development and enhancement of internal processes.
• Support the Sales team during pre-sales phases.
• Share client feedback to help improve our products and services.

Job requirements

Your Profile

• 3–4 years of experience in a SaaS environment, ideally within the MarTech industry.
• Proven experience in data integration and Technical Consultant.
• Strong understanding of marketing activation platforms and data ecosystems.
• Educational background in project management with a technical orientation, or a technical background that evolved toward project management.
• Solid knowledge of APIs, ETL processes, HTML, and data modelling.
• Fluent in Dutch and English; French is a strong plus.
• You are assertive and confident, able to engage with colleagues and clients while building trust.
• You have a natural analytical mindset and can explain complex technical concepts to non-technical users, as well as business concepts to technical teams.
• Experience with push notification and wallet tools is a plus.
• Ideally, you have a development background.

Ready to grow with us?
Join Actito and help shape user experiences that truly make an impact. You'll take the lead in crafting intuitive, high-performance interfaces—while growing your own skills in an environment that values innovation, collaboration, and your personal development.