Contract Packager Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This position within the Grimbergen Planning Team offers a unique opportunity to work at the crossroads of packaging operations, planning, and continuous improvement. As a Contract Packager Analyst, you'll take ownership of key activities linked to our contract packaging partner, A-Pack. You'll be responsible for creating performance reports, validating invoices, and collaborating closely with operations and cross-functional teams both within Caterpillar and at the CP. This is a hands-on role with real impact—ideal for someone who enjoys variety, autonomy, and teamwork.

• Follow-up KPI reports to monitor contract packager performance.

• Validate service invoices and follow up with the contract packager to ensure accuracy.

• Support and improve the operational indirect materials ordering process.

• Act as a backup for ordering and coordinating deliveries of indirect materials for Grimbergen DC and the contract packager.

• Serve as a liaison between Grimbergen DC and the contract packager (A-Pack), ensuring smooth communication and issue resolution.

• Audit packaging conformance and maintain accurate packaging records (GPP / PWO).

• Provide onsite support with the contract packager in Lokeren (weekly visits).

• Provide daily, on call, support for operational and system issues at the Contract packager

• Manage the end-to-end process of heavy parts packaging, from audit at receipt to supplier invoices follow-up

• Support packaging improvement projects, contributing to cost reduction and sustainability goals.

• Responsible for managing and maintaining the dock code process, ensuring accurate assignment, tracking, and communication of dock codes across all relevant departments.

• Analytical skills and experience with reporting tools (Excel, Power BI, etc.)

• Familiarity with operations and a continuous improvement mindset

• A proactive, hands-on team player who's comfortable working across departments

• Excellent communication skills and a customer-focused mindset

• Ability to work independently and manage multiple priorities

• Has advanced knowledge of SAP EWM processes to ensure efficient support of business operations.

Skill Descriptors
Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making.
 Level Basic Understanding: 
•    Demonstrates a basic understanding of the concepts underlying data analytics.
•    Describes the technology and core applications used for tracking business performance and applying data to take business decisions.
•    Explains key aspects and benefits of data analytics.
•    Lists the major sources for collecting data and conducting data analysis.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
 Level Basic Understanding: 
•    Explains the value of a disciplined approach to problem solving.
•    Describes problem reporting and escalation practices.
•    Utilizes accepted procedures for problem analysis and resolution.
•    Identifies key aspects of problem-solving techniques used in own area.

Distribution Requirements Planning (DRP): Knowledge of the process, issues and considerations for systematically managing distribution of inventory for multiple plants or warehouses; ability to apply related knowledge and experience in real practice.
 Level Basic Understanding: 
•    Explains basic measurements of operational distribution performance.
•    Describes common bottlenecks and delays in distributions.
•    Describes the role of a distribution center in the supply chain.
•    Describes the basic process of moving materials or goods.

Materials Handling and Management: Knowledge of material handling and management in plants; ability to perform, monitor and improve processes related to storage, transportation and handling of raw and hazardous materials.
 Level Working Knowledge: 
•    Assists in the responding of and dealing with emergency issues related in materials handling.
•    Works with the packaging and storage of inbound or outbound materials.
•    Performs the packing, shipping, identifying and transporting of materials.
•    Explains key environmental issues for handling hazardous goods.
•    Follows procedures to handle hazardous materials, hazardous substances and pollutants.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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