Microsoft 365 System Specialist

Job Description

We are seeking a skilled Microsoft 365 administrator to join our team. The ideal candidate will have experience administering Microsoft 365 in a mid-sized environment (200+ users) and possess strong knowledge of Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.

The successful candidate will be responsible for managing user accounts, groups, licenses, and access policies. They will also ensure compliance with company policies and regulatory requirements, configure and enforce Intune device and application policies for secure BYOD and corporate devices, and support collaboration tools such as Teams channels, SharePoint sites, and OneDrive sharing.

In addition, the selected candidate will monitor service health, incidents, and usage reports; troubleshoot issues; optimize M365 service adoption and provide user guidance/training; collaborate with the SOC team for security incident response and threat detection; and work with procurement and/or management to manage licenses and cost optimization.

Key Responsibilities:

• Administer and maintain the Microsoft 365 tenant.
• Manage user accounts, groups, licenses, and access policies.
• Ensure compliance with company policies and regulatory requirements.
• Configure and enforce Intune device and application policies.
• Support collaboration tools.
• Monitor service health, incidents, and usage reports.
• Optimize M365 service adoption and provide user guidance/training.

Requirements:

• Proven experience (3+ years) administering Microsoft 365 in a mid-sized environment (200+ users).
• Strong knowledge of Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
• Understanding of identity and access management (Azure AD/Entra ID, conditional access).
• Familiarity with compliance and security features (M365 Security & Compliance Center, DLP, MFA, audit logs).
• Experience managing M365 licensing and subscriptions.
• Scripting skills (PowerShell) for automation are a plus.
• Excellent troubleshooting, communication, and documentation skills.

About This Opportunity:

This role offers an exciting opportunity to contribute to the success of our organization by providing expert-level support for Microsoft 365 services. If you have a passion for technology and a desire to work in a fast-paced environment, we encourage you to apply.

Microsoft 365 Administrator Key Performance Indicators:

• Reduce downtime and improve system reliability.
• Enhance user experience through efficient troubleshooting and resolution of technical issues.
• Improve adherence to security best practices and regulatory requirements.
• Maximize return on investment through optimized M365 service adoption.

How to Apply:

To be considered for this position, please submit your resume and cover letter outlining your relevant experience and qualifications.