Customer manager - Dutch speaking

📍 Ghent | Hybrid (2 days/week homeworking)

🕒 Full-time

Join a fast-growing SaaS scale-up and shape the future of financial performance!

At EMAsphere, we empower finance teams with a powerful cloud solution that simplifies financial reporting, accelerates decision-making, and drives business growth. With hundreds of customers across Europe and a strong innovation mindset, we’re scaling fast — and we want you to be part of the adventure!

We are looking for a Customer Manager to strengthen our Services & Support team in Belgium.

In this role, you will play a key role in onboarding and supporting our customers to ensure the success and efficient use of EMAsphere.

As a Customer Manager, you will:

• Implement EMAsphere for our customers: analyse their situation, understand their needs, design and configure the best setup for them.
• Train and empower users: help customers become confident EMAsphere experts and create high-quality documentation.
• Support the sales ecosystem: contribute to pre-sales activities with demonstrations, expertise and product positioning.
• Enhance the product: collaborate with our Product & Development teams by sharing insights from the field and improvement ideas.

You are the trusted partner of our customers — ensuring a smooth adoption, strong usage and overall satisfaction.

About you

• Education: Bachelor’s or Master’s degree in Finance, Accounting, Business Engineering, or similar
• Experience: 0 to 3+ years in financial software implementation, consulting, controlling, reporting or financial analysis
• Languages: Dutch + English (professional level)
• Skills:
• Strong analytical mindset and problem-solving skills
• Excellent communication and pedagogy
• Ability to translate financial needs into technical solutions
• Attitude:
• Customer-centric, positive and proactive
• A real team player but also comfortable working independently
• Curious about technology and innovation

If you love helping clients succeed and turning financial complexity into clarity — you’ll love this job.

💚 Why EMAsphere ?

✨ A team where you can shine

Work with enthusiastic colleagues, supportive leaders, and a company driven by collaboration, ownership, and fun.

💼 A competitive & complete benefits package

• Meal & eco vouchers
• Hospitalization & group insurance
• 13th month
• 6 extra days off
• Flexible hybrid work (2 days/week)
• … and more perks coming as we grow!

📈 Learn fast & boost your career

Fast-growing environment = faster opportunities.

Plus, a personal learning budget to level up your skills continuously.

🧠 Your ideas = real impact

We give autonomy, take action, try new things — hierarchy doesn’t slow us down.

🎉 A workplace you’ll love

Staff events, team breakfasts, buddy program, relaxation room, EMAsport budget…

90% of our team members say they feel great in their team 💪

🌍 Diversity & inclusion are real commitments

We embrace differences and foster a culture where everyone feels valued and respected.

🏢 An inspiring place to work

Modern offices in Louvain-la-Neuve, thoughtfully designed for collaboration and creativity.

If you want to combine finance, tech, customer success and innovation, this role is for you — let’s talk!

👉 Apply now and let’s build something great together!