Support Engineer

Are you energized by solving technical issues, improving internal processes, and supporting colleagues so they can work efficiently? If so, this opportunity may be a great match.

We’re looking for an IT Support Engineer to strengthen our internal IT operations at our headquarters in Leuven. In this role, you’ll assist employees with day-to-day technical challenges, manage support tickets, and help identify opportunities for automation and optimization. You’ll play a key role in keeping our internal systems stable and efficient.

Your responsibilities

• Manage and resolve IT support tickets through our internal ticketing system.
• Provide first-line technical assistance to colleagues.
• Spot opportunities to streamline processes and automate recurring tasks.
• Support onboarding and offboarding for new and departing team members.
• Work closely with the internal IT team to continuously refine and improve operations.

What you bring

• An IT-related education (e.g., a bachelor’s degree in applied computer science) or relevant experience in an IT support role.
• A genuine interest in technology and helping colleagues solve problems.
• A structured and proactive approach to managing tasks and follow-ups.
• Interest in scripting and automation (e.g., PowerShell).
• Experience with — or eagerness to learn — Microsoft technologies such as Azure, EntraID, IAM, SSO, or APIs.
• Clear, friendly, and professional communication skills.

What we offer

• A collaborative IT team that values open communication, shared learning, and collective success.
• Opportunities for personal and professional growth within a rapidly expanding organization.
• A Belgian company with 500+ employees, headquartered in Leuven, with offices across the Flemish region.