- IT & Maintenance Technician, Talent Finder

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Plaats

Sint-Katelijne-Waver
2860
Antwerpen
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-12-08

Online to:

2026-02-06
EUR 20.00 HOUR

- IT & Maintenance Technician

Talent Finder
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Andere
9 uren geleden

Are you passionate about technology, problem-solving, and hands-on maintenance? To strengthen our technical team, we are seeking a motivated IT & Maintenance Technician to ensure the reliability and performance of our interactive attractions. Founded in 2001, Alterface is a global leader in interactive technologies for themed entertainment. We design and deliver interactive dark rides, theatres, walkthroughs, and the award-winning Erratic® Ride, combining creativity, technology, and project management expertise to craft unforgettable visitor experiences. At Alterface, we don't just add interactivity to entertainment — we bring passion to it. Every day, our team works with dedication to create high-quality, media-based attractions that bring friends and families together. Whether providing innovative technology or delivering complete turnkey solutions, we strive to achieve the perfect harmony between technology and emotion. As an IT & Maintenance Technician at Alterface, you will play a key role in ensuring the smooth operation and long-term reliability of our interactive attractions around the world. You will be the link between our technology and our customers — providing technical support, maintaining systems, and keeping the magic of our experiences alive. This is a hands-on position combining IT expertise, field maintenance, and direct customer interaction in a dynamic international environment. IT tasks: Maintenance tasks: Go on site to maintain customer rides & train the customers' maintenance teams Coordinate with technical team to solve issues Keep track and document every maintenance done in data base Participate to the internal permanence shifts (Hotline support) Synchronize with maintenance teams in Asia and USA Suggest improvement on the production and training process based on data from the maintenance Provide specifications to technical team for maintenance tools needed for the maintenance Knowledge of PC imaging and Image Deployment; and installation, troubleshooting; support of specialized applications that are utilized by our company Knowledge of basic and complex troubleshooting for PC\Mac, Network printing devices, and Local printing devices. Good understanding of electrical, electronic, Audio/Video and IT Exceptional analytical and problem resolutions skills to include root cause analysis and corrective action Fluent in French and English Personal qualities: Some maintenance may have to be done outside of the office hours because of the time difference with the customers, travels on site will be required up to there months per year (not consecutive) Reports daily to the Maintenance Manager and collaborates closely with the Technical team (Hardware and especially the technicians and on maintenance duty) Full time permanent contract Reimbursement of home/work travel depending on your legal residence (+/- 40EUR/month for 30km for example) Travel allowance for each night spent abroad, plus reimbursement of local expenses (hotels, restaurants, taxis, etc.) On-call bonuses for maintenance If there is a match between you and us, your application will be very quickly handled.

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