Pricing & Tender Coordinator DACH

1. POSITION SUMMARY

• Manage the whole Tender process from identification down to win/loss analysis.
• Manage medium & small customer pricing contracts.
• Provide business support to the commercial organization by managing the tactical & operational pricing areas (contracts, rebates, invoice corrections, customer master data) and ensure external customers have latest contract information.

2. JOB FUNCTIONS

Tactical & Operational Pricing Contract Management:

• Manage medium & small customer pricing contracts from the financial analysis to the rollout
• Maintain contracts in SAP EU & US and communicate latest pricing contract to external customer
• Ensure prices get approved and implemented in due-time in EU & US systems
• Communicate new price quotation to external customers
• Ensure Box Mover Sales Tracings are uploaded properly and in-time in SAP and solve any customer / price error
• Coordinate contract changes and external & internal communication related to product codes becoming obsolete
• Supervise Customer Price Catalogues update
• Maintain Competitive Intelligence database

Tactical & Operational Rebate Management:

• Create rebate in EU system
• Manage the complete payment process (calculation, approval & payment)

Tender Management:

• Manage all Tender steps: Opportunity identification, assessment, development by gathering all required information & documentation, deployment, post-result analysis & market intelligence collection
• Ensuring the tender documents adhere to country legislation and local authority specifications for bid production
• Continuously monitor the tender submission process such as the format, timing, completeness, success rates, consistency and compliance with overall requirements
• Work on process improvement and take steps to increase strike rate
• Present Tender follow-up to Sales Management during Tender Committee

Operational Invoice Management:

• Investigate customers’ complaints related to invoices
• Play an active role in ageing balance improvement

Operational Customer Master Data:

• Create new customers (sold-to, bill-to, payer) and customer hierarchies
• Keep Customer Master Data up-to-date
• Ensure customer hierarchy is coherent and consistent to have the best pricing and reporting structure

• Participation in pricing & tender related projects (tools improvement, automation of process…)
• Tool Administrator
• Back-up of another Regional Pricing & Tender Coordinator

3. KEY RELATIONSHIPS

• The individual will report to the Regional Pricing & Tender Partner.
• The interactions cover a broad area of functions. The main interactions are within the Pricing & Tender team, the different country commercial organizations and staff functions (Sales & Marketing, Customer Service, Credit Control, Finance, RA/QA…). External interactions occur also at different customer levels

4. EDUCATION & EXPERIENCE REQUIRED

• Educated to a Professional Bachelor Degree level within the fields of Accounting, Economics, or Administration.
• Min. 2-3 years of experience in a Pricing, Finance or Tender environment is a must.
• Additional healthcare oriented degree or experience is a plus.

5. KNOWLEDGE SKILLS & ABILITIES

• Languages: Fluency in spoken and written English and German. Any additional language (Dutch, French) is a plus.
• Excellent skills in Excel, Word, PowerPoint and Outlook are required.
• Working experience with CRM (salesforce.com) and SAP is definitely a plus.
• Fast learner and a team player. Support and facilitate knowledge sharing.
• Extremely well-organized, a self-starter able to prioritize and manage multiple activities at any time.
• High level of autonomy, you pay attention to details, and you meet the set deadlines and deliver correct and complete information.
• Continuous improvement and LEAN / Six-Sigma mindset.
• Affinity to commercial topics (sales and pricing) and business acumen.
• Excellent communication skills.
• Hands-on in a fast-moving environment and able to work with little supervision.
• Possess a positive attitude and an entrepreneurial spirit.
• Self-motivated, accountable & proactive.
• Ability to work cross functionally.
• You are a team player and eager to learn!

6. KEY COMPETENCIES

• Must have a flexible approach to work and be capable of handling multiple priorities in a fast paced environment.
• Strong attention to detail with a high degree of accuracy and excellent organisational and communication skills.
• Ability to work with and empathise with colleagues and customers from varied backgrounds and cultures
• The person in this role understands that he/she will operate in an ISO9001 controlled environment and is willing to implement and understand the basic principles of such ISO quality standard.
• Must actively demonstrate Owens & Minor’s ideal values: Integrity, Development, Excellence, Accountability and Listening