IT System Infrastructure Engineer

Job Description - Roles and Responsibilities

• The IT infrastructure of CLIENT is partially outsourced to an external IT service provider that does the setup and day-to-day management.
• The CLIENT Internal System Infrastructure team collaborates intensively with this service provider to set up and run this infrastructure and keep it secure.
• Important note: being a specialist in all solutions is not required as the day-to-day management is outsourced, a generalist mindset to glue all components together is.

The infrastructure you will co-manage consists of:

• Network (firewall, switch, …)
• Security components (web application firewall, anti-DDoS, webproxy, …)
• Database (SQL Server)
• Storage
• Servers (Windows and Linux)
• Cloud infrastructure (Azure)
• Workstations (Windows)
• Mobile devices (Apple iOS devices)

As a member of a small System Infrastructure team, you are co-responsible for:

• Help with design and set up new infrastructure or applications in a secure way
• Collaborating with the CLIENT applicative IT team, CLIENT business users and external service provider to implement the correct infrastructure for the business requirements and non-functional requirements like high availability and security
• The day-to-day management of applicative issues together with other teams at CLIENT or the service provider in the most secure way
• Troubleshooting and technical support in collaboration with colleagues and the service provider
• The handling and follow-up of security incidents
• The documentation of information for IT people and end users
• Providing the link with the first-level and third-level teams
• Next to this team, you will be mainly working closely together with the external service provider, the CLIENT service desk, the PC desk and the larger IT team that manages BI and application development of CLIENT business.

Specific skills

• An IT background (and/or education) is mandatory
• Security mindset
• Investigational spirit (information will not always be preprocessed and ready to use)
• Will to continuously improve
• Documentation drafting (in English)
• Other professional experiences in a similar IT function (server, storage, and network administration) are a plus
• Practical knowledge of
• Microsoft Windows Office tools (Word, Excel, Outlook, SharePoint)
• General IT infrastructure

General skills

• Team player
• Highly motivated
• Strong communication and interpersonal skills
• Independent working
• Very well organised and structured
• Attention to detail and ability to work in a fast-paced environment
• Ability to manage multiple tasks and priorities effectively
• Bilingual NL/FR and good level of EN (writing)

What we offer

• A genuine collaborative team spirit
• Training on the job
• Possibility to work with a myriad of different infrastructures and technologies
• Room for initiative
• 50 % telework after an initial training period