1. POSITION SUMMARY
Manage the whole Tender process from identification down to win/loss analysis.
Manage medium & small customer pricing contracts.
Provide business support to the commercial organization by managing the tactical & operational pricing areas (contracts, rebates, invoice corrections, customer master data) and ensure external customers have latest contract information.
2. JOB FUNCTIONS
Tactical & Operational Pricing Contract Management:
Manage medium & small customer pricing contracts from the financial analysis to the rollout
Maintain contracts in SAP EU & US and communicate latest pricing contract to external customer
Ensure prices get approved and implemented in due-time in EU & US systems
Communicate new price quotation to external customers
Ensure Box Mover Sales Tracings are uploaded properly and in-time in SAP and solve any customer / price error
Coordinate contract changes and external & internal communication related to product codes becoming obsolete
Supervise Customer Price Catalogues update
Maintain Competitive Intelligence database
Tactical & Operational Rebate Management:
Create rebate in EU system
Manage the complete payment process (calculation, approval & payment)
Tender Management:
Manage all Tender steps: Opportunity identification, assessment, development by gathering all required information & documentation, deployment, post-result analysis & market intelligence collection
Ensuring the tender documents adhere to country legislation and local authority specifications for bid production
Continuously monitor the tender submission process such as the format, timing, completeness, success rates, consistency and compliance with overall requirements
Work on process improvement and take steps to increase strike rate
Present Tender follow-up to Sales Management during Tender Committee
Operational Invoice Management:
Investigate customers’ complaints related to invoices
Play an active role in ageing balance improvement
Operational Customer Master Data:
Create new customers (sold-to, bill-to, payer) and customer hierarchies
Keep Customer Master Data up-to-date
Ensure customer hierarchy is coherent and consistent to have the best pricing and reporting structure
Participation in pricing & tender related projects (tools improvement, automation of process…)
Tool Administrator
Back-up of another Regional Pricing & Tender Coordinator
3. KEY RELATIONSHIPS
The individual will report to the Regional Pricing & Tender Partner.
The interactions cover a broad area of functions. The main interactions are within the Pricing & Tender team, the different country commercial organizations and staff functions (Sales & Marketing, Customer Service, Credit Control, Finance, RA/QA…). External interactions occur also at different customer levels
4. EDUCATION & EXPERIENCE REQUIRED
Educated to a Professional Bachelor Degree level within the fields of Accounting, Economics, or Administration.
Min. 2-3 years of experience in a Pricing, Finance or Tender environment is a must.
Additional healthcare oriented degree or experience is a plus.
5. KNOWLEDGE SKILLS & ABILITIES
Languages: Fluency in spoken and written English and German. Any additional language (Dutch, French) is a plus.
Excellent skills in Excel, Word, PowerPoint and Outlook are required.
Working experience with CRM (salesforce.com) and SAP is definitely a plus.
Fast learner and a team player. Support and facilitate knowledge sharing.
Extremely well-organized, a self-starter able to prioritize and manage multiple activities at any time.
High level of autonomy, you pay attention to details, and you meet the set deadlines and deliver correct and complete information.
Continuous improvement and LEAN / Six-Sigma mindset.
Affinity to commercial topics (sales and pricing) and business acumen.
Excellent communication skills.
Hands-on in a fast-moving environment and able to work with little supervision.
Possess a positive attitude and an entrepreneurial spirit.
Self-motivated, accountable & proactive.
Ability to work cross functionally.
You are a team player and eager to learn!
6. KEY COMPETENCIES
Must have a flexible approach to work and be capable of handling multiple priorities in a fast paced environment.
Strong attention to detail with a high degree of accuracy and excellent organisational and communication skills.
Ability to work with and empathise with colleagues and customers from varied backgrounds and cultures
The person in this role understands that he/she will operate in an ISO9001 controlled environment and is willing to implement and understand the basic principles of such ISO quality standard.
Must actively demonstrate Owens & Minor’s ideal values: Integrity, Development, Excellence, Accountability and Listening