Nexeo Belgium is a consulting company supporting clients in the banking, finance, insurance, and public sectors throughout their transformation projects. We are currently looking for a Senior Business Analyst to join the Fraud Cluster within the Customer Servicing and Efficiency Tribe of a leading bank.
Mission Context
The Fraud Cluster provides tools and coordinates bank-wide strategy to prevent and detect fraud. The BA will lead business analysis activities, act as Opus/Feature owner , and support Agile ideation and refinement (EPIC/OPUS). You will work closely with business, tech, and stakeholder teams to ensure efficient, future-oriented fraud prevention solutions.
Key Responsibilities
Lead business analysis for end-to-end features and opuses (Opus/Feature owner)
Gather, challenge, and document business needs, ensuring alignment with strategy and customer experience
Facilitate Agile ideation and refinement workshops
Translate business requirements into functional specifications for target solutions
Support end-to-end testing, report on progress, defects, and risks
Assist in change management and solution adoption at go-live
Identify and manage constraints, risks, and impediments transparently
Profile
Languages
Dutch – Fluent
French – Fluent
English – Fluent
Education
~ Master’s degree or equivalent experience
Experience & Technical Skills
Mandatory
~6+ years of experience in business analysis
~ Experience with Agile ideation/refinement techniques and Opus/Feature ownership
~ Expertise in MS Office, including data visualization
~ Contribution to testing and functional analysis
Preferred
Knowledge of fraud detection and prevention in banking
Functional and technical understanding of solutions
Soft Skills
Analytical, curious, and efficiency-oriented
Strong ownership and autonomy
Team player with excellent stakeholder management
Customer-centric and structured
Problem-solving mindset and adaptable to change