Logistics & Supply Chain Director

About TEFCOLD

TEFCOLD is a European market leader in commercial cooling solutions, renowned for its strong business, world-class sales and marketing processes, and exceptional delivery capabilities. With a turnover of €130 million, 200+ employees across 14 countries, and warehouses in 7 strategic locations, TEFCOLD serves over 6,000 customers in 100 countries. Streamlined supply chain and pan-European service setup enable customers to reduce inventory costs while expanding their product portfolio.

About TEFCOLD BE

TEFCOLD BE is the second-largest logistics and customer service hub in the TEFCOLD Group, managing order fulfilment for France, Belgium, Netherlands, and Luxembourg. Based in Sint-Truiden in Belgium, the 10,000 m² facility includes warehousing, fleet management, a service centre, and modern offices. With €30 million turnover and significant growth in France and the Netherlands, TEFCOLD BE is poised for further expansion.

About the role:

While TEFCOLD BE has grown rapidly, there still needs to be a focus on operational performance and customer satisfaction. To unlock full potential, the business are seeking a strong, strategic Logistics & Supply Chain Director to lead transformation and deliver best-in-class logistics and service.

As Logistics & Supply Chain Director , you will play a critical role in optimising supply chain operations, driving efficiency, and elevating customer experience. You will lead the following departments:

• Transport
• Warehouse
• Customer Service
• Service & Aftersales (with dotted line to Global Technical)

Key Responsibilities

• Strategic Planning: Develop and implement logistics strategies aligned with growth and profitability goals.
• Operational Excellence: Oversee daily warehouse, transport, and customer service operations to ensure top-tier performance.
• Team Leadership: Inspire and guide a team of 18 employees, fostering engagement and accountability.
• Inventory & Transport Management: Optimise stock levels, forecasting, and delivery planning.
• Compliance & Safety: Ensure adherence to regulations and safety standards.
• Performance Monitoring: Track KPIs and implement continuous improvement initiatives.
• Cross-Functional Collaboration: Work closely with sales, marketing, and finance to ensure seamless operations.

Key Projects

• Optimise transport planning, reduce open orders, and reduce delivery time.
• Improve warehouse efficiency and space utilization.
• Enhance customer service responsiveness and knowledge.
• Redesign logistical flows for France.
• Reduce cost-to-serve while maintaining service excellence.

About the person:

• Proven experience in operations, logistics, or supply chain leadership.
• Strong strategic mindset with hands-on execution capability, with proven experience optimising processes, saving time and cutting costs.
• Excellent people management and communication skills with a passion for improving employee satisfaction and team morale.
• Ability to drive change and foster a culture of excellence.