Front Office Trainee

About Thon Hotels

• Passionately committed. We daily strive to create special moments for our guests.

• Professional hospitality. We aim to see, hear, and relate to all our guests.

• The power to please. We are keen to make a personal effort to ensure every stay is the best stay

• Innovative. We constantly improve and invest in our hotels.

• Financially solid. An international company you can rely on.

• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a Front Office Trainee to join our dynamic team at Thon Hotel Bristol Stephanie.

• Great location. Situated on the famous Avenue Louise. 

• Welcoming company culture: One of the smaller Thon Hotels in Brussels  

• Thon Residence Florence : We also take care of the guests of this Residence  

Why join us ?

• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.

• Diversity. Our guests and your future colleagues come from all over the world.

• Flat hierarchy. No useless bureaucracy & corporate mentality.

• Autonomy. You are the actor of your career by doing the extra step without fear.

• Accessible. Our hotels are easily accessible in Brussels.

Your Mission – Learn, Grow, and Contribute

• Make guests feel welcome
  You will learn how to greet guests warmly and professionally, creating a friendly first impression and contributing to a positive overall experience.

• Think ahead
  Under the guidance of your supervisor, you will discover how to anticipate guest needs by preparing rooms, handling special requests, and adding personalized touches.

• Answer emails and phone calls
  You will be trained to respond to guest communications—email, phone, and in-person—in a timely and professional manner. You will gradually practice managing inquiries, bookings, and guest concerns.

• Work in a dynamic environment
  As part of your learning journey, you will experience a fast-paced and vibrant hotel environment, developing essential skills and gaining confidence in real hospitality situations.

• Problem solving
  Throughout your internship, you'll learn to identify issues quickly and apply effective solutions to support smooth operations and guest satisfaction.

• Forward thinking and organizing
  You will be guided in planning ahead, organizing tasks, and maintaining clear workflows to support efficient service delivery and team collaboration.

Our perfect match ?

• Hard-working :You are motivated to learn, committed to your tasks, and eager to improve every day.

• Team player : You enjoy working with others, value diverse perspectives, and contribute positively to the team atmosphere.

• Thorough : You pay attention to details and are willing to learn how to complete tasks accurately and professionally.

• Customer oriented : You enjoy making people feel welcome and helping them have a great stay.

• Good communicator : You enjoy interacting with people, ideally in English, French, and/or Dutch.

• Flexible : You adapt easily to different people, situations, and schedules, and you enjoy a varied workday.

Receive ?

• Financial compensation: According to your internship agreement.

• One meal per working day.

• Cleaning of working clothes.

• Accommodation: Provided based on availability and upon request.

• Professional opportunities: A successful internship may open doors to future job opportunities within Thon Hotels.

• Family event: You and your relatives will be invited to a special event celebrating our team members.

• Celebrate: Enjoy staff events where we celebrate successes together.

• A fun work environment: Join a friendly team with great colleagues.

A three-party internship agreement will be established between your school, you (the trainee), and Thon Hotels.