Change manager

Our client is looking for a senior profile to strengthen IT Operations within a structured and complex environment. The role covers both project and business-as-usual activities, with a strong focus on operational stability, risk control, and service continuity. Close coordination with internal IT teams and external service providers is required.

Responsibilities:

• Coordinate and manage the full lifecycle of Change and Release activities across the IT landscape.
• Ensure that all changes are thoroughly reviewed, approved, scheduled, and implemented in a controlled manner.
• Serve as the central communication and coordination link between internal teams and external partners.
• Oversee adherence to operational procedures and address any non‑compliance when necessary.
• Provide backup support for Incident Management and take the lead during major incident situations.
• Support audits, maintain process documentation, track key performance indicators, and contribute to ongoing improvements.

Qualifications and Skills:

• Strong background in IT operations, service management, or IT governance roles.
• Solid knowledge of Change, Release, and Incident Management frameworks and practices.
• Demonstrated ability to manage multiple stakeholders and challenge third‑party providers when required.
• Experience working within structured, compliance‑driven, or regulated IT environments.
• Detail‑oriented, analytical, and focused on delivering results.
• Comfortable using ITSM platforms and operational monitoring tools (such as Azure DevOps or similar).

Halian Group
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At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.

Change manager in Brussels, Belgium