Credit Collector

Job Description – Credit Collector
Location: Antwerpen
Contract Type: Full-time

About Poppy

The future of mobility is shared

Poppy is Belgium's leading shared mobility service, offering over 2400 cars &  vans in 2 main  Belgian cities (Brussels, Antwerp) and the BE national airports. We are a young, ambitious, fast-growing team, dedicated to improving the quality of life in our cities.

Launched in 2018 by D'Ieteren Automotive with 350 cars in Antwerp, the company has gone from the startup phase to a scale-up. Today it counts more than 70 employees and aims at helping D'Ieteren become the #1 global mobility solution provider in Belgium.

About the Role

Credit Collection Operations:

• Execute efficient credit collection activities, maintaining a healthy receivables portfolio.

• Initiate contact with clients for outstanding payments through phone calls, emails, and letters.

• Negotiate payment plans and settlements, adhering to company policies and legal regulations.

• Monitor and update debtor accounts, ensuring accuracy and timely follow-ups.

Financial Data Management:

• Record and document all interactions with debtors accurately and comprehensively.

• Collaborate with the finance team to reconcile accounts and resolve discrepancies.

• Generate reports on collection activities and debtor status for management review.

• Contribute insights to improve credit management strategies and processes.

Stakeholder Communication:

• Liaise with internal stakeholders, including customer service, and finance, to resolve payment issues.

• Maintain professional and transparent communication with external parties, fostering positive relationships.

• Participate in meetings to discuss debtor status, collection strategies, and financial performance.

Your Profile

• A Bachelor's degree in either Communication, Marketing, Sales, Psychology, Legal Studies, Finance, or proven experience in credit collection, accounting, or financial operations is preferred.

• A solid first experience in B2C credit management/collection.

• Excellent communication skills in Dutch and English (both written and spoken). Knowledge of French is considered as an asset. 

• A vivid interest in accounting principles, credit management practices, and legal regulations.

• You are eager to learn, have strong negotiation, communication and problem-solving skills.

Our Offer

• A great role in high-growth scale-up.

• Close interactions with Poppy's management team.

• Growing opportunities per your performance and a chance to shape Finance within Poppy.

• A lot of autonomy and freedom to organize your work as long as results and deadlines are met.

• A competitive package, including but not limited to: 20 legal holidays + 6 additional days, laptop, group insurance and free hospitalization insurance + ALAN, meal and eco-vouchers, phone subscription.

Curious? We would love to hear from you

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Join us and be a key player in shaping the financial success of Poppy Mobility