Mid level

For one of our long-term engagements with the European Commission, we are looking for an experienced Business Analyst to support large-scale eGovernment and digital transformation initiatives.
You will contribute to projects that help EU Member States design and implement structural and administrative reforms, notably in the context of digital public administration and reform programmes.

This role offers a unique opportunity to work at the heart of European public sector transformation, in an international and multicultural environment.

As a Business Analyst, you will be involved in the full lifecycle of digital transformation and technical support projects, including:

• Supporting the design and implementation of ICT-driven projects in the public sector

• Gathering, analysing and documenting business, functional and technical requirements

• Contributing to business process analysis and redesign for large administrations

• Assisting with cost estimation, planning, timelines and resource needs

• Preparing administrative, financial and monitoring documentation

• Drafting briefings, reports, background notes and speaking points for meetings and steering committees

• Participating in and coordinating working groups, progress meetings and project events

• Tracking project activities and producing clear, structured status reports

• Collaborating closely with policy officers, project managers, business analysts and technical stakeholders

You are a structured and analytical professional who enjoys working at the intersection of business, policy and technology.

Required qualifications and experience

• Bachelor's degree (or equivalent – EQF Level 6)

• Solid experience as a Business Analyst or in a similar role

• Good knowledge of project management and delivery in complex environments

• Strong experience in business analysis methods and modelling techniques
  (e.g. use cases, process models, data models)

• Excellent written and spoken English, with strong drafting skills

Technical & functional skills

• Experience with digital transformation in public administrations

• Familiarity with project management methodologies (PM2, Agile)

• Knowledge of collaboration and tracking tools such as SharePoint and Jira

• Ability to prepare and deliver clear business and technical presentations

Soft skills

• Strong communication skills with both technical and non-technical audiences

• Ability to work in an international and multicultural environment

• High level of discretion and integrity, handling sensitive and confidential information

• Proactive mindset, strong problem-solving skills and team spirit

Certifications (nice to have)

• PM2, PMP or PRINCE2

• ITIL