Professional Services Project Manager

About Us

Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI.

We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements.

We're headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We're proud to call some of the largest global financial institutions our clients, including over 15 of the world's largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates.

About The Role

We are looking for an experienced Project Manager to join our fast-growing services team and lead projects that deliver meaningful business outcomes for our clients.
You will be accountable for guiding projects from inception to completion. Your insight and hands-on governance will ensure our clients achieve their business outcomes efficiently. By creating roadmaps, adequate resource planning, and financial oversight, you'll empower organizations to turn strategy into impact. You will relish the opportunity to contribute to capability improvement in a fast growing services team.

What you will be working on

• Successful delivery of Professional Services projects, including ensuring well defined business and technical requirements, resourcing and planning, stakeholder management and coordination.
• Preparing and presenting key project documents (e.g. plans, logs, reports), modifying our standard templates to fit the situation at hand, and coordinating contributions from various teams in an end-to-end delivery setting.
• Being a liaison between the client and internal departments on ongoing project issues.
• Effectively managing change and variation to projects, working with the regional Professional Services Commercial Lead and designated Account Managers to drive resolution.
• Assist with financial management, including budget oversight and business case development.
• Facilitate continuous feedback loops and lessons learned, contributing to the continuous improvement of internal documentation and processes.
• Conduct Post Delivery Reviews based on value drivers, engaging the Client on quantifying the value realised through the successful delivery of the project, and facilitating the initiation of case studies with Marketing. 

Required Skills & Experience

• Experience managing technical projects involving the deployment, and configuration of software, particularly public cloud native solutions, and the migration of data and business processes between systems.
• 4+ years of experience in Project Manager or in a similar role. 
• Experience in change management or digital transformation.
• Leadership and communication skills with the ability to influence key stakeholders.
• A strong understanding of Project Management methodologies, and how / when to deploy them in a pragmatic way that adds value, balancing control and agility.  Ideally you will be a certified practitioner in one or more of recognised methodologies.
• A professional background that includes work at an AI-driven solutions company for financial services. 
• A good understanding of how to use systematic approaches to solving project related problems, and knowing how and when to ask for help to solve the key problem.
• A good understanding of the Financial Services industry, its challenges and its typical technical, process and change governance landscape. 
• Working knowledge of commercial constructs, contract and SOW creation and professional services sales cycles.
• Familiarity of working within a product / technology company or, if working in pure professional services, working tightly and over a period of time in deploying partner solutions to end customers
• Experience of delivering projects with budgets of up to $750k to successful outcomes within agreed scope, budget and timeframe.

Nice to Have:

• French, Dutch, and/or German professional fluency.
• Experience in project managing the implementation of complex reconciliation systems, such as TLM or iMatch.
• Familiarity with Service Management, and Service Delivery methodologies.
• Experience within private equity or VC-backed growth companies,
• Working experience leveraging agile methodologies, tools, and reporting to stakeholders in an adaptive manner.

Benefits:

• Competitive salary package aligned with your skills and experience. Reviewed annually. 
• Performance based bonus payments. 
• Group life insurance and pension plan by AXA. 
• Hospitalisation Insurance by ALAN (Delight Programme).
• Company car or tax-free mobility budget. 
• Enhanced family leave provisions.
• Unlimited annual holiday, because we trust our people to manage their own time off.
• Company phone and subscription by Orange.
• Lunch allowance (meal tickets).
• 4 Volunteering days off.
• Flexible working policy (3 days per week in office).
• Opportunity to work abroad for up to 6 weeks per year. 
• Personal learning and development opportunities (annual dedicated budget).
• Referral bonus if we hire someone great whom you've recommended to us.
• Spot Rewards.
• Employee of the Month and Employee of the Year award.

Location

Antwerp, Antwerp (Hybrid)

Department

Professional Services

Employment Type

Full Time

Minimum Experience

Experienced