Product Expert Lexus Zaventem

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Belux, part of Inchcape's global network. 

You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers.

Our Lexus team in Zaventem is looking for a Product Expert. In this role you'll play a key role in shaping exceptional customer experiences. You guide customers through the most exciting stages of their journey, bringing Lexus products to life. Working closely with the Sales Advisors, Service Advisors, and the wider frontline team, you have a direct impact on product knowledge, customer satisfaction, and overall site performance.

What you'll do

• Provide expert advice on Toyota and Lexus vehicles, accessories, and product related services.
• Inspire customers with your enthusiasm for our brands and technologies.
• Deliver engaging vehicle presentations and clearly explain features and customer benefits.
• Conduct product demonstrations and accompany test drives on behalf of the Sales Advisor.
• Ensure a memorable vehicle handover experience in collaboration with the Sales Advisor.
• Assist with preparation and follow up tasks in the sales process, including customer contact, system entries, documentation, and fleet management.
• Contribute to the design, maintenance, and welcoming atmosphere of the showroom.
• Build, maintain, and share product expertise within the frontline team.
• Support colleagues with ad hoc product related questions.
• Research and prepare product information for internal use and customer events.
• Assist the service team with product related inquiries.
• Coordinate with the parts department for accessories orders.
• Support administrative tasks related to workshop planning and vehicle deliveries.

About you

To be successful in this role, you bring:

• A strong interest in the automotive world.
• Excellent command of Dutch, French, and English.
• Genuine enthusiasm for Lexus products and technologies.
• The ability to explain complex features in a clear and engaging way.
• A passion for working with people and delivering great customer experiences.
• A collaborative mindset and strong team spirit.
• Excellent communication and presentation skills.
• Curiosity and willingness to continuously learn, even on complex topics.
• Confidence using digital tools and innovative media.
• The ability to adapt to different personalities and knowledge levels.
• A process oriented, accurate, and conscientious approach to daily work.

We offer you

• Join a global, values-driven organization transforming the automotive industry.
• Competitive compensation package including a company car and benefits like meal vouchers, insurance, and more.
• Opportunities for career growth and professional development in an innovative international setting.
• Work with renowned brands such as Toyota, Lexus, and BYD.
• Be part of a passionate, inclusive team with a collaborative and forward-thinking culture.

Start your journey

If you're excited about this role but don't meet every requirement, we still encourage you to apply. You might be the perfect fit we're looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

About us

Inchcape is the leading global automotive distributor operating in +40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Belux employs over 250 team members. Our portfolio includes vehicle distribution for world-renowned brands, market leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.