Information Technology Application Support, Brayton Global

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Plaats

Bruxelles
1000
Brussel
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-02-21

Online to:

2026-04-22
EUR 20.00 HOUR

Information Technology Application Support

Brayton Global
Brussel
Andere
12 uren geleden

Role Overview

The Application Support IT Specialist provides operational and technical support for business-critical applications used by European Institutions. He ensures application availability, incident resolution, user support, and continuous service improvement while working closely with infrastructure, development, and business teams. The role supports daily operations, contributes to problem analysis, and participates in change and release processes in a structured ITIL-based environment.

Main Tasks

Handle incidents and service requests (1st/2nd level support)
Monitor application availability and performance
Troubleshoot issues and escalate when needed
Support releases, configurations, and maintenance tasks
Update documentation and ticketing systems

Requirements

Degree or experience in IT or related field
1–5 years in application or IT support
Knowledge of ticketing tools and basic SQL
Familiarity with Windows/Linux environments
Good analytical and communication skills

Languages

English and French.

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