Field Service Engineer

About Qcify

Qcify develops advanced quality inspection and sorting systems for the food industry powered by computer vision and deep learning. As a rapidly growing scale-up, we serve customers across five continents, with recent shipments to North and South America, Australia, Europe, and Asia. Learn more on our website or YouTube channel.

Wanted: Field Service Engineer

We are looking for a full time field service engineer to join our team in Belgium (Herentals).

In this role, you will be the first point of contact for our customers, providing both remote and on site support. You will assist with technical issues related to the machines as well as the sorting programs. By troubleshooting efficiently and finding practical solutions, you help minimize downtime and keep our systems running at peak performance.

A willingness to travel is essential. Our customers are located around the world, and you will visit them for installations, annual calibration visits, and technical support. Over time, you will build strong relationships and become a trusted partner to many of them.

Your profile

• Hands on problem solver who takes ownership and gets things done.
• Excellent communication skills and fluent language skills in English are required. Extra languages are a plus.
• A traveller’s mindset. Willing and able to frequently travel internationally.
• Prior experience in field customer service is a plus.
• Interest in food industry, quality inspection and sorting.

Our perfect match…

• Is a self-motivated adventurer
• Enjoys working independently
• Communicates easily with customer to understand their issues and provide training if needed
• Likes to get things done and enjoys the fast pace of a scale-up
• Is eager to learn: technology evolution is constant and our solutions evolve over time.

What we offer

• A competitive salary with generous perks and benefits
• Job satisfaction in a fun environment with great colleagues and minimal red tape
• Freedom to organize your own work coupled to responsibility to deliver results
• The opportunity to grow, continuous training and personal development
• An international context and global travel

Want to be part of our dream team?

Let’s meet virtually or get to know us over lunch at the office!