Job 1000 van 1000


Report this listing

Solliciteren



Field Application


Field Application & Service Specialist – Medical Devices (IVD)
Location: Liège region, Belgium (International travel ~50%)
Contract: Full-time
About the role
On behalf of one of our partners (exclusive mandate), we are recruiting a Field Application & Service Specialist to strengthen an international Customer Care team supporting innovative diagnostic solutions (kit + instrument + software) in a regulated medical environment.
This hybrid role combines application support, system diagnostics and field intervention, with significant international exposure.
Key responsibilities
Support on-site deployments: participate in commissioning, calibration and validation, and support installations when needed (depending on project complexity and experience level)
Perform end-to-end troubleshooting (root cause analysis across consumables/reagents, instrument performance, calibration and system configuration)
Provide application support and training to customers and distributors
Deliver first-line remote support and structured pre-diagnostics before on-site intervention
Contribute to preventive maintenance campaigns and perform minor corrective actions when necessary
Ensure proper service reporting and documentation
Provide structured field feedback to R&D / QC-Validation / Product teams
Profile
Scientific background (Life Sciences, Biotechnology, Biomedical Engineering or similar)
Experience: 2+ years in Field Application, Technical Support, Field Service, Customer Support or similar role (medical devices/IVD is a plus)
Strong analytical mindset and ability to interpret results and data
System-oriented approach (configuration, parameters, interface, data interpretation) rather than pure mechanical focus
Comfortable in customer-facing environments (training, support, on-site interventions)
Fluent in English (Spanish is an asset)
Willingness to travel internationally (~50%)
Nice to have
Experience in IVD or medical devices environment
Exposure to regulated environments (ISO 13485, quality systems)
Previous field-based experience
How to apply
Send your CV to - with \"Field Application\" in the subject line, or contact me directly via private message on LinkedIn.
Confidential process.

Solliciteren

Meer banen van je zoekopdracht