Can you foster relationships and use people's stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Citygate Hong Kong. The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from Hong Kong International Airport, with close proximity to Hong Kong Disneyland, Asia World-Expo and Ngong Ping 360. Connected to both hotels is Citygate Outlet Mall, a shopping and entertainment complex and only a few minutes walk to Tung Chung MTR Station. Responsibilities Responsible for the operation of reception counter Handle guests checking in / out process Maintain a good relationship with customers Qualifications Diploma or above in hospitality management or related disciplines Minimum 1-year relevant working experience in hospitality industry Knowledge of Opera System is preferred Customer-oriented, good communications and interpersonal skills Good command in both spoken and written English and Chinese, Putonghua is a plus Interested parties, please send your resume with current and expected salary to : People & Culture Department Novotel Citygate Hong Kong 51 Man Tung Road, Tung Chung, Hong Kong or by e-mail: [email redacted, apply via Company website] or fax: or visit our hotel's website: All personal data will be for recruitment purpose only. A worldwide leader in Hotels, Tourism and Services