Client Advisor Life

Are you looking for a way to strengthen customer relationships? As a Client Advisor Life, you are the face of our organization in the insurance world. You manage the entire lifecycle of insurance files and act as a reliable sparring partner for our customers. With your strong communication skills in both Dutch and French, you build long-term relationships and offer tailor-made solutions. We offer an attractive salary and numerous additional benefits, including a flexible work structure and extensive training opportunities. Join our team and grow with us in a dynamic environment Apply now

Description

• You are responsible for the complete management of insurance files, from start to finish;
• You arrange the initiation of files and draw up the necessary contracts;
• You make changes to the files where necessary;
• You will close files in the later stages of the process;
• You will immerse yourself in the technical and legal aspects of insurance, specifically branch 21;
• You will act as a reliable sparring partner for our customers.

Profile

• Has starter experience in the insurance sector, with a strong focus on group and life insurance as a valuable addition;
• Feels energized by maintaining customer contact and building long-term relationships, and excels at identifying customer needs and presenting appropriate solutions;
• Prefers a personal approach in interactions with customers and feels confident answering customer questions over the phone;
• Has experience with UL3 insurance software or is willing to learn; this is a plus;
• Is a team-oriented communicator who can collaborate effectively with various stakeholders, both internally and externally, and always strives for an excellent customer experience;
• Is fluent in both Dutch and French and can communicate effortlessly in both languages.

Offer

• An attractive salary with a comprehensive package of additional benefits, including meal vouchers, hospital insurance, group insurance, and disability protection, as well as attractive discounts;
• The option to lease a car at a favorable rate for employees who do not receive a company car;
• At least 27 vacation days within a 38.5-hour working week, supplemented by 4 additional days off (or flexitime) and 4 vacation days based on your seniority;
• A solid onboarding program to support you in a successful start in your new role;
• The freedom to shape your career through extensive training opportunities, internal advancement, and various learning projects;
• A flexible work structure through the 'Way of Working', allowing you to combine office work with working from home, depending on your position;
• An environment in which we strive together for strong customer relationships, take responsibility, and work with a digital mindset;
• An employer committed to corporate social responsibility and sustainability, where your contribution adds to the success of our customers.