Service Delivery Manager, Jarugumalli IT Solutions

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Plaats

, Brussel Hoofdstad, Belgium
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-02-25

Online to:

2026-04-26
EUR 15.00 HOUR

Service Delivery Manager

Overview

Managing daily escalation with our internal customers and the managed vendors to deliver solutions to incidents or requests.

Support the IT leadership team in developing, visualising, managing daily business and kaizens for improvements in Service & delivery for our end Customers.

Responsibilities

Educate IT&D Member & Vendors on Customer relations handling
On a regular monitor & report performance of our support partners and to identify areas for improvement and encourage them to develop solutions.
Actively prepare & support our IT ecosystem meetings on a regular basis & run our governance & reporting meetings towards our executives.
Actively execute financial tasks in our systems
Monitoring of Service Now & Power BI on all Service Level agreements & activities & implement improvement activity (i.e. Reduction bouncing incidents, proactive service program)
Plan, Prepare & execute the ECO leaders meeting

Compensation

Daily rate: 520€/day

Join Status

Need Immediate Joiner.

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