The new 373-room Dorsett Hotel flagship is inspired by the location's dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the Presidential Harbour View Pool Suite housing its own 10m lap pool. Other hotel facilities include an outdoor rooftop bar and pool, 100 square metre fitness centre, and double-height ceiling grand ballroom. For the guest arriving from the cruise terminal, the Hotel will offer a smooth transition to an atmosphere that echoes the magical time at sea; for the staycation patron, the Hotel will give the opportunity to dream of a Marina lifestyle without leaving Hong Kong. Responsibilities Ensure guest rooms are cleaned according to hotel standard Handle guest enquires and resolve complaints Support daily operation and be pro-active to emergency situation Requirement 3 years or above experience as Floor Supervisor from hotel Good communication skills including English, Cantonese and Putonghua Detail-minded and always think ahead Overnight shift will be required We offer attractive compensation package to the right candidate. Interested parties please apply with full resume, present and expected salary to Human Resources Department by email to [email redacted, apply via Company website] We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.