Account Manager Oncology North-East

Job Description
We are hiring a new Account Manager for Oncology, for the Flemish North-East region.

Welcome to our team
Our company's Oncology division is dedicated to deliver breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team achieves this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.

Purpose of the role
The Oncology Account Manager (AM) is part of the Oncology Business Unit Belgium & Luxembourg, which consists of several Oncology Franchises. The Oncology Account Manager we are hiring will be part of GU/Melanoma/ Head and Neck Cancer portfolio and will be reporting to Franchise Lead. The Oncology AM will be the point of contact for all indications in portfolio, in the allocated region and accounts. This role is a field-based position.

As Oncology AM you will be responsible for building strong customer relationships and becoming their trusted partner in oncology. You will be delivering value to healthcare professionals (HCPs) and manage sales and business activities in your allocated accounts and region. You will be responsible for driving product sales growth in your region and drive overall market share.

Primary Responsibilities

• Build and maintain long-term partnerships with customers and KSLs, through individual visits, sales meetings, promotional lectures and participation in congresses and educational events
• Ensure tailored account management for your assigned territory by identifying high potential accounts, identifying KSLs and do relevant SL mapping, understanding the patient journey and know how each key stakeholder is involved and influences treatment decisions per account
• Engage in balanced product sales discussions with HCPs to align customer and business needs in accordance with business prioritization and marketing strategies
• Work closely together with accounts in your region to identify collaborative opportunities with accounts in your region
• Identify drivers and barriers in your territory and pro-actively share relevant feedback with the brand and customer managers and franchise lead, to ensure an optimal understanding of the market and to drive the marketing and sales strategy
• Regularly monitor business performance against objectives to ensure sales targets are reached
• Stay up-to date on the latest product and therapeutic area information for all allocated portfolio indications by attending internal scientific and product trainings, conferences and symposia, as well as by self-study
• Drive tailored customer engagements, by using data and analytics to better understand the customer's preference and by properly balancing physical and digital engagements based on the customer needs/preferences
• Work hand-in-hand with the cross-functional team by regularly sharing relevant stakeholder insights and feedback to unleash business opportunities
• Provide support to the marketing team by reviewing materials and provide feedback to take into account customer's needs
• Manage allocated sales sponsorship budget
• Demonstrating highest ethical principles conducting Local law, SOPs and regulations

Your profile

• Bachelor or University degree in Life Sciences or another relevant discipline with healthcare curriculum from an accredited university
• Minimum of 2 years of healthcare industry experience preferred
• Previous oncology experience and/or scientific knowledge in oncology is preferred
• Experience in sales and/or account management is preferred
• Ability to work both independently and within a team environment
• Ability to work in a very complex and rapidly evolving setting
• Be able to translate detailed medical and business content into balanced messages
• Strong organizational and time management skills
• Ability to adapt your engagement style to different customer types and to influence without authority
• Open for innovation and experimentation
• Fluent in conversational and written Dutch; preference for English/French language skills
• Valid driver's license

Required Skills
Account Management, Account Management, Adaptability, Business Management, Customer Engagement, Customer Experience Design, Customer Experience Management, Customer Relationship Management (CRM), Data Analysis, Digital Consumer Engagement, French Language, Give Feedback, Interpersonal Relationships, IT Demand Management, Lead Generation, Market Analysis, Market Share Analysis, Oncology, Oncology Nursing, Oncology Sales, Order Processing, Product Knowledge, Product Prioritization, Revenue Generation, Sales Forecasting {+ 5 more}

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
02/28/2026

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R379214