ServiceNow GRC Business Analyst (Contractor) | Brussels | Financial Services
We are looking for a Senior ServiceNow Business Analyst to support a major financial services client in Brussels.
This is a contracting opportunity within a highly regulated enterprise environment, supporting the evolution of ServiceNow Governance, Risk & Compliance (GRC) applications.
Scope
You will act as the interface between business stakeholders, internal IT teams and an external ServiceNow delivery partner. The role includes Business Analysis responsibilities as well as delegated Product Owner activities (backlog steering, prioritisation, delivery follow-up).
Responsibilities
Gather and structure complex business requirements
Translate requirements into actionable ServiceNow specifications
Manage and refine the GRC backlog
Prioritise based on regulatory and business impact
Coordinate with outsourced delivery partner
Ensure governance alignment and compliance traceability
Support sprint execution and release planning
Requirements
Senior-level Business Analyst background (5+ years)
Proven hands-on experience with ServiceNow
Direct experience with ServiceNow GRC modules
Experience in regulated environments (financial services, banking, insurance)
Experience working in outsourced/vendor delivery models
Ability to work on-site in Brussels in a hybrid model
Fluent English
Nice to Have
Previous Product Owner support experience
Experience in large-scale enterprise transformation programmes
Strong governance mindset