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Domain Architect - Customer Experience Solutions


ppCustomer Experience Solutions is responsible for customer-facing IT systems of SNCB, including commercial channels and products, passenger information systems and systems for stations, facilities and buildings. /p pAs a Domain Architect you are responsible for the IT architecture of a business domain at enterprise level. You work together on the corporate business capability map (what) linking to the (how) people, processes, data and systems realizing them. You work closely together with portfolio management to define Roadmaps based on the needs of the business and future target state architectures. In case of projects you assure the proper guidance within the established reference architecture and IT vision and strategy. /p h3Job Description Responsibilities /h3 ul lipYou are responsible for creating and maintaining baseline and target business, application and technology architecture of the assigned domain, in order to support a sounds and sufficient IT landscape for the assigned domain. /p /li lipDevelop, document and maintain a architectural roadmap in close collaboration with the business and IT stakeholders, the delivery organization and portfolio management. /p /li lipYou also participate in the selection of vendors and solutions (buy decisions), working closely together with business and IT stakeholders /p /li lipAssess the Requirements from a business process perspective, IT - and technology perspective (functional and non-functional) and propose landscape improvements and rationalization /p /li lipContribute to the business capability map linked to the business processes and technologies (digital solutions) in line with the value streams and goals of SNCB /p /li lipVerify that the proposed solutions are consistent with other projects and the defined IT vision and strategy /p /li lipConduct methodological and detailed investigations of the as-is situation and document this in the Architecture Repository (ADOIT) /p /li lipPerform quality checks on this repository and resolve any inconsistencies and inaccuracies of the knowledge base by getting after and finding the appropriate information /p /li lipMonitor the application and technology lifecycle and propose actions to maintain a healthy IT landscape (e.g. assign TIME values on Business Applications) /p /li /ul ul lipMaster in Informatics or Master in Computer Science (or related) or equivalent by experience. /p /li lip10 years of experience in an architectural role (either as solution or enterprise architect. /p /li lipStrategy and management consulting experience is highly recommended to act as partner for senior management and CxO’s both from IT- as business side. /p /li lipHands‑on experience with technology and delivery practices is considered an additional asset /p /li lipLanguage skills: Fluent in Dutch or French and English /p /li lipExperience within public transport is a great asset /p /li lipKnowledge of different analysis techniques (e.g. use cases, scenario building…) /p /li lipExpertise in different notations and methodologies: ArchiMate, but also BPMN and UML /p /li lipAbility to understand and apply the long‑term "big picture" vision vs tactical needs /p /li lipGood communicator both to IT and business stakeholders and to C-level /p /li lipExcellent presentation skills /p /li lipMethodical, thorough and detail‑oriented work /p /li lipDiplomatic and patient in dealing with people /p /li lipPro‑active mentality, strong problem solving techniques, hands‑on and organized /p /li lipBe able to manage several tasks at the same time, stress resistant /p /li lipExcellent stakeholder management skills – Be able to go after information and people (with regard to internal and external contacts) /p /li /ul h3Our offer /h3 pWithin our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work‑life balance and a competitive salary, you will receive the following benefits: /p ul lithe possibility to work remotely + flexible working hours; /li li35 days of leave; /li lia company car + a public transport season ticket; /li lia target bonus; /li lia comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members); ul lihospitalisation and dental care for the whole family; /li lioutpatient costs (= medical costs separate from hospitalisation); /li ligroup insurance: supplementary pension, work disability and death (cafeteria plan); /li liaccidents at work (extralegal); /li /ul /li limeal vouchers and eco-vouchers; /li linet allowances for remote working and carwash + internet budget. /li /ul /p #J-18808-Ljbffr

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