Change Manager - Business Implementation, Consort Group

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Solliciteren

Plaats

Brussels
België
be

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-05

Online to:

2026-05-04
EUR 20.00 HOUR

Change Manager - Business Implementation

Consort Group
België
1 uur geleden

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values. This is your future team Committed to the success of its clients, the Consort Belgium team embodies the values and shares the expertise of Consort Group in Brussels, the surrounding area, and throughout Belgium. With 45 employees, it has been offering a range of infrastructure and application solutions since 2016, delivered by local teams and supported, when necessary, by the group's skills and resources. As a Change & Release Manager, you will be responsible for planning, coordinating, and controlling changes and releases across project and BAU activities, while ensuring operational continuity through backup Incident Management responsibilities. Coordinate end-to-end Change & Release processes across impacted IT teams Collaborate with application teams and service providers to prepare and evaluate releases Participate actively in BAU Change & Release activities in alternance with the current Change Manager Define, document, and improve Change, Release, and Incident Management procedures Challenge service providers to ensure quality, reliability, and adherence to agreed procedures Ensure high-quality incident reporting, root-cause analysis, and post-incident reviews Monitor KPIs, SLAs, and quality standards related to Change, Release, and Incident Management Solid experience in IT operations, process management, or service management Strong exposure to Change, Release, and Incident Management in complex environments Experience working with external service providers and challenging delivery quality Development toward senior IT service management or operational governance roles Increased ownership of ITIL processes and service quality Long-term evolution within IT operations, governance, and service management teams Change & Release Management processes (ITIL) Incident Management, including major incident coordination KPI, SLA, and quality monitoring This is how you work as part of a team: Strong coordination and stakeholder management skills Language skills: ~ French and English A truly hands-on management style Continuous training opportunities An initial phone call with our recruitment team # A test or technical interview with one of our experts # A final meeting with your future manager or project manager Contract: Permanent contract / Freelance Remote work: Change Management

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Change Manager - Business Implementation

Plaats

Contract

Datum gepubliceerd

Online to:

Change Manager - Business Implementation

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