IT Commercial and Partnership Manager

IT Commercial & Partnership Manager Service

Freelance Opportunity

Location: Empereur, Brussels

Until 31st December - likelihood of extension

Responsibilities:

• Defines and documents IT requirements (technical, operational, security) with IT teams to support Procurement’s sourcing process.
• Reviews and validates SLA expectations to ensure they match IT standards and service needs.
• Monitors vendor performance against SLAs and coordinates with IT & Procurement teams to address deviations.
• Ensures all technical, SLA, and IP requirements are accurately reflected in contract drafts before signature.

Manages IP‑related aspects for group product.

Requirements:

• Minimum 10 years relevant experiences
• Good level of Dutch and/or French and English is required.
• Technical understanding of IT infrastructure, software, cloud services, and service delivery models to accurately define requirements and assess vendor performance.
• SLA literacy & service management skills to interpret, validate, and monitor service levels, KPIs, uptime commitments, support models, and escalation paths.
• Knowledge of licensing & IP concepts (usage rights, ownership, compliance, open‑source considerations, software asset management).
• Analytical & documentation skills to translate IT needs into clear, structured specifications for Procurement, Legal, and vendors.
• Cross‑functional communication to collaborate smoothly with IT teams, Procurement, Legal, Security, and business stakeholders.
• Risk awareness (operational, security, compliance) to identify gaps in SLAs, IP clauses, or technical requirements.
• Vendor performance monitoring abilities to track SLA adherence and coordinate corrective actions internally.