Freelance: ServiceNow CMDB Configuration Engineer – Brussels (Hybrid)
Overview
Phase 2 of a ServiceNow programme requires a hands on CMDB Configuration Engineer to improve governance, data quality, and reporting. This is a configuration and optimisation role, not greenfield implementation.
Key Responsibilities
CMDB governance and data quality improvement
Build and maintain CMDB health dashboards
Data reconciliation and integrity checks
Troubleshoot CMDB and integration issues
Support Service Mapping and CI relationship accuracy
Requirements
~5+ years ServiceNow CMDB experience
~ Strong CI modelling and relationship mapping
~ Dashboarding and reporting within ServiceNow
~ Troubleshooting mindset with integration awareness (REST APIs)
~ Good understanding of ITIL (Configuration & Change)
Nice to Have
ServiceNow Discovery, Event Management, Performance Analytics
Development/scripting background
Details
~ Brussels, hybrid (approx. 2 days onsite)
~1-stage interview process