Senior IT and AV engineer., AVASO Technology Solutions

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Solliciteren

Plaats

Tienen
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-05

Online to:

2026-05-04
EUR 20.00 HOUR

Senior IT and AV engineer.

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. We’re looking for a hands‑on L1 End‑User Computing Engineer to deliver fast, professional support for our desktop and device users. The right person is customer‑focused, technically curious, and comfortable working in a team that keeps our users productive. Position: IT Support Engineer EUC L1 Position type: Full-time Provide day‑to‑day technical support for end‑user devices, including desktops, laptops, peripherals, and common software. Troubleshoot and diagnose hardware, OS, application, and connectivity issues; Log, update, and close tickets in the IT service management system, following incident and request management processes. Collaborate with other support teams for more complex cases, share knowledge and document solutions for common issues. Participate in shift schedules or on‑call rotations as needed, support continuous improvement of support processes and knowledge base. Bachelor’s degree in computer science, Information Technology, or a related field, OR equivalent hands‑on experience in desktop or help‑desk support. ~0–2 years of practical experience supporting Windows and/or macOS desktops, laptops, and typical business applications. ~ Familiarity with common endpoint tools: ticketing systems, remote assistance tools, antivirus/security tools, and basic patch or update workflows. ~ Ability to work in a team, escalate issues appropriately, and follow defined support processes. Exposure to mobile device support, endpoint management, or cloud‑based collaboration suites. Effective handoffs to L2/L3 teams when escalation is required. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity.

Solliciteren

Senior IT and AV engineer.

Plaats

Contract

Datum gepubliceerd

Online to:

Senior IT and AV engineer.

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