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Iam Consultant – Ciam Specialist


Level: Principal Consultant / Manager – Experienced Level Required Experience: 8–12 years of IAM experience with a specialization in Customer IAM (CIAM) Main Responsibilities: Operational lead for the CIAM workstream. Assessment of the current CIAM state (customer portals, authentication, lifecycle management), design of the target CIAM architecture, analysis of evolution scenarios (B2C/B2B/B2B2C), evaluation of UX impact, regulatory compliance (GDPR, eIDAS), scalability, and interoperability with WIAM. Production of CIAM deliverables and RFP foundations. Mandatory Skills: Expertise in CIAM platforms: Ping Identity / PingOne, Okta CIAM, Auth0, ForgeRock, Gigya / SAP Customer Data Cloud Experience with customer identity architectures (B2C, B2B, B2B2C), including enterprise identity management Strong knowledge of consent and privacy management (GDPR, eIDAS 2.0) Expertise in standards: OAuth 2.0, OIDC, FIDO2 / Passkeys, WebAuthn Experience in UX journey and customer authentication flow evaluation Knowledge of API integration patterns (REST, GraphQL) for CIAM / backend system connections Experience managing peak loads and scalability sizing Knowledge of federation with social IdPs (Google, Facebook, Apple) and partners Preferred Skills / Certifications: Experience in regulated industries (financial services, utilities, healthcare) Knowledge of eIDAS 2.0 and the European digital identity wallet (EUDIW) #J-18808-Ljbffr

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