Business Analyst Full Time Permanent, Codux

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Plaats

2550 Kontich
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-06

Online to:

2026-05-05
EUR 20.00 HOUR

Business Analyst Full Time Permanent

Codux
België
Andere
22 uren geleden

What if customer service could be proactive, strategic, and deeply human all at once? As a Business Analyst – Customer Service (or as a Dux , as we call ourselves), you are the architect of that transformation. You are the ultimate connector by diving into workflows, spotting hidden opportunities, and building the new way of working for future customer service. Your goal in mind: transform service teams from firefighters into impact drivers . You bring +- 3 years of experience as a business analyst to the table, preferably in a customer engagement context. It's imperative that you speak Dutch and English . French is a welcome extra, certainly not a must. You’ll start customer engagement by analyzing their current as-is situation , identifying gaps, and aligning them with their business goals. You’ll take care of smooth adoption and lasting impact by delivering training and best practices. We are a Belgian consultancy firm specializing in Customer Service Transformation . We believe that too many times people forget about the business value of projects and are not driving impact. We want to change that by bringing our long-term business expertise combined with our startup-drive to our customers.

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