Digital Designer (Temporary), TCrew

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Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-07

Online to:

2026-05-06
EUR 15.00 HOUR

Digital Designer (Temporary)

TCrew
België
16 uren geleden

Role Overview We are looking for a Conversational (AI) Designer with a native level of Dutch to design and optimize AI-driven conversations for digital customer interactions. In this role, you will craft clear and engaging dialogues for chat and voice bots across both sales and after-sales journeys, helping deliver an excellent digital customer experience. Working within a cross-functional agile team, you will combine language expertise, conversational design, and analytical thinking to improve bot performance, increase customer satisfaction (CSAT), and maximize bot containment rates. Design and write conversational flows in Dutch and English, ensuring clarity, engagement, and consistency in tone of voice. Create and optimize dialogues using conversational design tools (e.g., Train bots to better understand user input in collaboration with AI/NLP specialists. Share expertise in AI conversational copywriting and prompting, including training colleagues through workshops or coaching. Native Dutch speaker with excellent written and verbal English (French is a plus). Strong conversational AI copywriting and dialogue design skills. Demonstrated experience with digital communication (chat, messaging, social media, etc.) Good understanding of NLP, AI, and machine learning concepts and how they impact conversational design. Passionate about language, technology, and AI. Creative thinker who understands both conversation design and copywriting. Strong team player who collaborates well with product, AI, and business stakeholders.

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