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Scrum Master


Role Overview
We are seeking an experienced Scrum Master (Expert level) to join a cross-functional Agile squad within a banking environment. The Scrum Master will act as the key reference for Agile methodology within the squad, ensuring optimal understanding and application of Scrum principles while protecting the team from internal and external distractions.
You will play a critical servant-leader role, coaching the squad and stakeholders, enabling continuous improvement, and driving delivery excellence.
Key Responsibilities
1. Project Follow-up & Delivery Management
Set up, facilitate, and ensure effectiveness of Scrum ceremonies:
Daily Stand-ups
Sprint Planning
Sprint Reviews
Retrospectives
Schedule and monitor key Agile milestones and methodology steps
Ensure smooth and consistent application of Scrum practices
Support the team in maintaining and refining:
Product Backlog
Sprint Backlog
Definition of Done (DoD)
Track team capacity, velocity, and delivery metrics
Ensure backlog consistency and proper configuration in Jira
Assist in risk & issue management
2. Agile Coaching & Team Enablement
Promote gradual self-organization within the squad
Remove impediments and barriers to team effectiveness
Shield the team from external distractions and disruptions
Coach stakeholders and business lines on effective Agile interactions
Foster a culture of knowledge sharing and continuous improvement
Encourage cross-functional collaboration within Agile teams
3. Methodology & Governance
Guarantee adherence to Agile and Scrum best practices
Ensure alignment with IT strategy and broader organizational objectives
Support teams in understanding software development lifecycle best practices
Encourage use of automation and quality engineering principles
Required Experience & Skills
Experience
Minimum 5 years of relevant experience as a Scrum Master
Proven experience in Banking environment
Expert knowledge of Agile methodologies and techniques
Strong Agile coaching experience
Technical Knowledge (Mandatory)
Strong knowledge of Agile reporting and tracking tools (e.g., Jira)
Understanding of:
Automated unit testing
Automated functional testing
Continuous Integration tooling
Sound knowledge of:
Software development methodologies
Project management methodologies
Education & Certification
Master's degree or equivalent experience
Scrum Master Certification (mandatory)
Language Requirements
French: Fluent
English: Fluent
Dutch: Not required
Agile Environment Expectations
Agile teams are cross-functional, incorporating all necessary disciplines (analysis, development, testing, etc.). Although each team member has a primary discipline, they are expected to contribute across roles when necessary to achieve sprint goals.
Soft Skills & Leadership Approach
The Scrum Master must embody the Agile spirit and act as a Servant Leader, demonstrating:
Positive attitude and empathy
Excellent communication skills
Pragmatic problem-solving approach
Ability to create a culture of trust and open feedback
Proactive competence development mindset
Strong focus on continuous improvement
Collaborative team-building approach
Influence through persuasion rather than authority
Strategic mindset aligned with IT objectives

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