Operations Support Coordinator

📍 Beerse, Belgium

🧾 Operations Support Coordinator (Customer Service)

📆 6-Month Contract

Languages: English & Dutch

Join one of the world’s most respected healthcare innovators — a global leader known for transforming lives through science, compassion, and cutting-edge therapies.

We’re looking for a motivated and detail-oriented Operations Support Coordinator to help manage the logistics and planning of advanced cell therapy treatments across the EMEA region. This is a unique opportunity to contribute to a mission that directly impacts patients and their families.

🌟 What You’ll Be Doing

• Serve as the key logistics contact for treatment centers and commercial teams in your region.
• Coordinate the scheduling and secure transport of sensitive patient materials.
• Manage inbound and outbound logistics, collaborating with carriers and internal distribution teams.
• Ensure full compliance with identity and custody protocols.
• Support planning for manufacturing and cryopreservation slots.
• Assist in certifying new treatment sites through training and logistics test runs.
• Contribute to process improvements and support the rollout of new systems.
• Track and report performance metrics to drive operational excellence.

✅ What You Bring

• 1–3 years of experience in logistics, supply chain, or customer service within a regulated industry (pharma/biotech preferred).
• Familiarity with quality systems, cGMP, and regulatory standards.
• Strong analytical skills and attention to detail.
• Experience with SAP is a plus.
• Excellent communication and collaboration skills.
• Comfortable working in a fast-paced, global environment.
• A proactive mindset and a passion for continuous improvement.

💬 Why This Role?

You’ll be part of a global mission to deliver hope through innovation. If you're looking for a purpose-driven role where logistics meets impact, this could be your next big move.