Country Sales Manager

Please find the details below:

Position Name - Country Manager

Location - Brussel (Belgium)

Responsible for all the function as an independent unit and is accountable for:

All Business Operations in Maintaining contact with the Mission, Finance, HR and Administration functions in coordination with Heads of Corporate Finance, HR and Administration respectively

Adherence as per SLAs with Mission

Implement, maintain and manage an effective system of controls for monitoring operational performance

Ensure Security of Operations

Ensure personal & professional development of team and provide for necessary trainings, seminars, sessions etc.

Ensure Internal Customer (Employee) Satisfaction

Responsible for adherence to agreed processes for all ICAC

Consistently achieve the SLAs through process enhancement, monitoring key deliverables and tracking key indicators of the business for the cities

Manage Security (Physical & Data) at the Application Centres and to ensure effective controls are in place to pre-empt any physical / data security breach incidents

Develop and influence relationships with key decision makers from the Mission

Conduct resource planning and allocation, manpower forecasting activities for the given cities on a regular basis

Ensure conduct of Product and Process Training to all staff on a regular basis through coaching and development

Ensure employee satisfaction survey match company expectations

Interested candidates can apply at Naveena@alankit.com