Business Application Analyst

About us

Challenge Airlines (BE) S.A. is an airline based in Liege Airport (LGG) with a Belgian AOC. The airline operates daily scheduled cargo flights and charter services carrying nonstandard goods and general cargo internationally. Challenge Airlines (BE) is part of a Global airline group that carries approximately 400,000 tons of cargo annually. The Group is in rapid growth and is looking for great & talented people with possibility to within evolve the company.

Job purpose

We are seeking an experienced Business Application Analyst with a strong focus on optimizing business processes to join our team.

The ideal candidate will have a deep understanding of various business functions and a proven track record of leveraging technology solutions to streamline operations, enhance efficiency, and drive organizational growth.

As the Business Application Analyst, you will play a vital role in analyzing, designing, and implementing process improvements across the organization.

Your responsibilities

Business Process Analysis and Improvement:

• Collaborate with cross-functional teams to assess current business processes, identifying pain points, inefficiencies, and areas for improvement.
• Utilize your expertise to design and implement streamlined workflows that align with business objectives and enhance overall productivity.
• Drive process standardization and best practice adoption to ensure consistent and efficient operations.

Technology Integration and Solution Design:

• Evaluate existing and potential technology solutions to support process improvements and automation initiatives.
• Work closely with internal stakeholders to understand their requirements and translate them into effective technology solutions.
• Lead the integration of various business applications and systems to create a cohesive and efficient technology landscape.

Change Management:

• Champion process improvement initiatives within the organization, driving user adoption and ensuring successful change management.
• Develop and deliver training materials, workshops, and communication plans to facilitate smooth transitions to new processes and technologies.

Vendor Relationship Management:

• Collaborate with technology vendors to understand their offerings and how they align with the organization's needs.
• Manage vendor relationships, contracts, and service level agreements to ensure technology solutions meet business requirements.

Continuous Improvement:

• Stay up to date with industry trends, emerging technologies, and best practices related to business process optimization.
• Proactively identify opportunities for ongoing improvements and innovations within the organization.

Project management

• Leading complex projects.
• Analyzing and gathering requests.
• Customizing and hands on capabilities.
• Timeline and delivery accountability.

Your profile

Education

• Bachelor’s degree in business administration, Management, Information Systems, or a related field.

Experience, skills and personal attributes

• Proven experience (5 years) as a Business Application specialist or similar role with a focus on optimizing business processes.
• Strong expertise in business process analysis, design, and improvement methodologies.
• Experience with process mapping, workflow automation, and technology integration.
• Solid understanding of various business functions such as sales, finance, and operations.
• Excellent analytical and problem-solving skills, with the ability to translate business needs into effective solutions.
• Strong communication skills and the ability to collaborate with diverse teams across the organization.
• Basic HTML development capabilities and WordPress sites management
• Relevant certifications in business process optimization or project management are highly desirable.
• Project management experience and familiarity with Agile methodologies is a plus.
• Experience in Marketing Automation / CRM / native application - advantage
• Experience in the aviation industry – advantage.
• Experience in Amos maintenance system – advantage

What we offer

• An attractive salary package in line with your experience including extra-legal benefits (meal vouchers, health insurance, bonus, 13th month …)
• A dynamic work environment where there are opportunities to evolve
• A permanent contract